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Majestic Splash Guest Reviews

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6 Bedroom, 6 Bath, Sleeps 17, Cabin Rental
with 3 level cabin, 4 king beds, 1 queen bed, 4 twin beds, bbq grill, deck, electric fireplace, game room, hot tub, wifi internet, jetted tub, private pool, pool table, premium view, mountain view, non smoking, washer/dryer
Overall Rating: 9.3 / 10

1 of 52 Guest Review

Guest Rating: 9.5
Shenika H.Jackson, MS
Stayed on 03/09/2024
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8

2 of 52 Guest Review

Guest Rating: 9.7
Nancy K.Fayetteville, TN
Stayed on 12/20/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I have learned my lesson on check in so am not marking Cabins USA down on this: make sure you do the check in online ahead of time so you don't have to go by the office and check in. We booked way in advance and I forgot to check in early when we got the emails. Still, it was very fast. The only downside was that people who got there earlier had to wait for us. So do the online check in - so convenient. Majestic Splash was not the cabin we had picked - the one we picked had a problem with the pool, but Cabins USA moved us to another cabin. We had to move from the second cabin also, but that was not at the fault of Cabins USA. The heater in the pool room wasn't working when we checked in, but someone came quickly and addressed the problem and also added water to the pool. Neil the supervisor was great and even checked on us after the moves and after we returned home. I saw a review that said there wasn't enough good cookware, but our party of 15 cooked and found the cookware and dishes adequate. There was not a baking sheet, but I don't think that you can expect a cabin to have everything that you would have at home. A quick trip to Walmart took care of that. Anyone who owns a home knows there are going to be problems at times, but Cabins USA took care of everything promptly when I addressed it.

3 of 52 Guest Review

Guest Rating: 9.7
Sachin P.Boerne, TX
Stayed on 11/23/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was good except the bad in all the rooms could have been better. Room size were great. Amenities were great.

4 of 52 Guest Review

Guest Rating: 7.9
Tyneshia J.Bessemer, AL
Stayed on 09/08/2023
Ratings:
Booking: 10
Staff: 6
Cleanliness: 6
Check In: 10
Value: 6
Comfort: 6
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Dirty shower curtain liners, tvs only get 1 channel in the bedroom. Pool water was very very cold

5 of 52 Guest Review

Guest Rating: 9.5
Donna F.Browns Mills, NJ
Stayed on 08/25/2023
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin literally had it all! The pool was wonderful! The amount of bathrooms was so convenient and the space was incredible! I would stay here every year if I could!

6 of 52 Guest Review

Guest Rating: 9.4
Jillian B.Cedar Bluff, VA
Stayed on 08/20/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 8
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Really enjoyed our stay here! Perfect for a family vacation, had something for everyone. It was so peaceful. Definitely would go again. Highly recommend!

7 of 52 Guest Review

Guest Rating: 10
Angie S.Albemarle, NC
Stayed on 05/25/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had to move to this cabin because of water issues at our other cabin. We were only here 2 and half days. Cabin is very nice and pool is very nice. Just didnt like being in a resort. But cabins usa did wonderful moving us because of the issues at other cabin. I'm very pleased with how they handled the problem.

8 of 52 Guest Review

Guest Rating: 10
Timoth A.Walton, KY
Stayed on 05/12/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabins USA is great to work with. Propane tank on the gas grill was out. They had a new tank to us in time to grill out. Reserving, checking in and checking out couldn't be more efficient. We visit the area often and we always have success with Cabins USA.

9 of 52 Guest Review

Guest Rating: 9.5
Brian M.Huron, TN
Stayed on 03/10/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

10 of 52 Guest Review

Guest Rating: 8.0
Jeremy R.Wauseon, OH
Stayed on 02/23/2023
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 9
Value: 7
Comfort: 7
Check Out: 9
Amenities: 7
Location: 7
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Pool was freezing cold when arrived and never really warmed up.

11 of 52 Guest Review

Guest Rating: 9.6
Carol W.Chesapeake, VA
Stayed on 12/18/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Great cabin! Not enough towels to begin with but were supplied late in the evening. It was a great site for our family get together! Thank you!

12 of 52 Guest Review

Guest Rating: 9.5
Joretta A.Inman, SC
Stayed on 11/10/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time at this cabin! It was nice and cozy I did miss having a Christmas tree in the cabin just because our last cabin was ready for the holidays.

13 of 52 Guest Review

Guest Rating: 9.4
Rita A.St Cloud, FL
Stayed on 10/15/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Views were amazing and cabin fit our needs for our family vacation

14 of 52 Guest Review

Guest Rating: 8.5
Joel H.Tipp City, OH
Stayed on 09/26/2022
Ratings:
Booking: 8
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 5
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The hot tub was broken and we couldn't use it the whole time we were there.
The pool is cold.
Too cold for little ones.
The cabin and bedrooms were comfy for 14 people.

15 of 52 Guest Review

Guest Rating: 9.0
Marlinda P.Harrison, TN
Stayed on 09/22/2022
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 5
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 7
Would Recommend Property: 9
Guest Comments:
The property was nice spacious and clean...we had to call and get a mop and some wash clothes. The refrigerator inside side shelves were missing, I was expecting more pots and pans for such a large cabin....the beds were VERY UNCOMFORTABLE you all need to replace the ALL the mattresses they are worn OUT All 14 of my guest complain about the beds being very uncomfortable...they outside hot tub was not working...that was a major disappointment and it had about a foot of nasty water sitting in it. I think we should be compensated for that...the pool was nice and warm.

16 of 52 Guest Review

Guest Rating: 8.9
Marianne B.Shoals, IN
Stayed on 09/02/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
place was clean - very spacious - nice pool and hot tub - something you can in improve on - need grab handles in bathroom for the tubs and showers - need a gate on lower deck to keep the bears from coming onto deck while using hot tub - also the ice maker on the frig did not work - furniture in living room looked nice but not comfortable - all in all we had a good time - thanks

17 of 52 Guest Review

Guest Rating: 10
Jeffrey W.Seminary, MS
Stayed on 09/05/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We took four generations of our family for our vacation this year. The cabin was amazing. It's location is excellent and we were very comfortable. There were bears around every day and we enjoyed watching from our balcony a safe distance. We were offered an extra night and added that on! Thanks Cabins USA for an excellent stay.

18 of 52 Guest Review

Guest Rating: 9.5
Connie H.Bay City, MI
Stayed on 08/06/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time staying at Majestic Splash for our family vacation. We had 4 different family units, and there was plenty of room to spread out! I would recommend 2 things for the owners to consider. The pool was great, but water was tracked thru the house because of hardwood floors. It would be great if a mop would be provided to help keep the floors dry. (We purchased one and left it there if the cleaning crew didn't get rid of it.) The other thing I would suggest is a highchair and a pack n play for families with infants. Otherwise, the amenities and furnishings were great. We will definitely check the availability of this cabin again for future vacations.

19 of 52 Guest Review

Guest Rating: 8.5
Debbie F.North Royalton, OH
Stayed on 06/25/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Majestic splash was well suited for our large group of 17. I would give it a 7 out of 10. We were made aware of the resort pool not for use during our stay because of renovation and we we understood and were glad they called. We were disappointed in not being told there was construction being done right in front of the cabin. There was excavating being done, large, noisy equipment daily starting @ 7am, which woke us up daily. So the beautiful view from the cabin was sidelined. From inside the cabin windows the view was beautiful. The cabin walls and dressers in the rooms were dusty. A few of the bathroom sinks didn't drain but maintenance was called and they came to fix them the same day. The indoor pool was very nice but a little cool. The hot tub was small for a cabin for 17 people. Location between Pigeon Forge and Gatlinburg was perfect.

20 of 52 Guest Review

Guest Rating: 9.6
Sherry A.Locust Grove, VA
Stayed on 06/18/2022
Ratings:
Booking: 9
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family stayed in the Majestic Splash for a week recently and we loved every moment of our stay! The rooms are all spacious and the views are beautiful! I will say that there is a new construction going up directly in front of our cabin, so not sure how great the views will be when it's built. The kids and adults loved the pool and theater room!! Those are so great to have in a cabin. The kitchen could use a few bigger pots and pans. But there was ample room for large families in the living areas! We didn't realize this in time but you can arrange an extra trash service to pick up trash midweek, which would have been helpful to know since we had way more trash than the trashcans would hold. We would definitely recommend this cabin and area for a great vacation experience!

21 of 52 Guest Review

Guest Rating: 9.8
Andrea T.Wilkesboro, NC
Stayed on 04/18/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved the cabin and would stay there again. There was a couple of things that needed attending to but Cabins USA took care of them in a timely manner and was very nice and easy to work with. That means a lot this day and time. The cabin was spacious. The indoor pool was a nice experience. We hadn't stayed in a cabin with a private pool before this trip.

22 of 52 Guest Review

Guest Rating: 7.6
Tonisha B.Louisville, KY
Stayed on 02/28/2022
Ratings:
Booking: 3
Staff: 8
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 7
Location: 6
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
The property was very nice however the pool was just too cold. This was not our original cabin and we were expecting a heated pool but other then that me and my family enjoyed our time in the cabin. I wish it was more private like the original cabin we booked but all and all I give the cabin a 7 out of 10 and I would definitely book with cabin USA again

23 of 52 Guest Review

Guest Rating: 10
Fontaine H.Inkster, MI
Stayed on 11/17/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

24 of 52 Guest Review

Guest Rating: 9.4
Jerry W.Middlefield, OH
Stayed on 10/23/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10

25 of 52 Guest Review

Guest Rating: 9.1
James H.Hinesville, GA
Stayed on 05/26/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 8
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
Better trash pick up

26 of 52 Guest Review

Guest Rating: 9.6
Daniel .Woodburn, IN
Stayed on 04/02/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great Location and area, nice driveway with plenty of room for parking, great views. Plenty of room for the 14 of us that stayed here!

27 of 52 Guest Review

Guest Rating: 9.9
Shawn B.Caryville, TN
Stayed on 03/28/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

28 of 52 Guest Review

Guest Rating: 9.0
Adrienne J.Pleasant, AL
Stayed on 02/25/2021
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 7
Value: 8
Comfort: 10
Check Out: 7
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our stay!! We will definitely be back

29 of 52 Guest Review

Guest Rating: 10
Willian R.West Palm Beach, FL
Stayed on 01/31/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
very nice location ,expectacular cabin ,100 % recommended

30 of 52 Guest Review

Guest Rating: 8.9
Jeremy K.Berea, OH
Stayed on 08/28/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
We loved our time spent in the smoky mountains. Cabins USA did a wonderful job all-in-all. It was an absolutely stunning view and very peaceful and quiet. The problem we had was with the upkeep of the cabin, it wasn't up to our liking especially with Covid-19 still pretty high. For instance when we got there it was clear that they flipped the cabin quickly, there was an empty beer can in the fridge, there was damage within the cabin from visitors before hand. The sink in the kitchen was leaky, and they had a buck that was half full under it. The bedrooms and bathrooms looked cleaned an they were pretty comfortable. The pool got colder as we stayed, first day it was nice and warm the 2nd, and 3rd day it got substantially colder. The basement game that was advertised that went next to the pool table didn't work (my son was was looking forward to playing it). The "movie room" door was carved into and has curse words with other things on it, the furniture in the movie room was also damaged as well as the door frame inside the room. All in all these things didn't diminish our trip whats so ever, we still enjoyed our time up there. But, for over $2,100 for 4 days up there I expect it to be in a little better shape and up kept a little better.

31 of 52 Guest Review

Guest Rating: 8.8
Rita H.Sevierville, TN
Stayed on 07/18/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The cabin was very clean and spacious. For the price that you pay to rent the cabin it seems like you would make sure that it would be upkept a little better. The mattresses in two of the rooms need to be changed because they are lumpy and uneven. The dryer did not dry the clothes and we found that the hose on the back was completely pinched off. The dishwasher did not clean the dishes and we had to wash them by hand. The pool table was broken on one corner and needs repair and the ice dispenser on the refrigerator would not dispense any ice. The hot tub was a little small for such a large cabin as it only holds 3 guests. This being said, the theater room was great and the view was spectacular.

32 of 52 Guest Review

Guest Rating: 10
Joseph F.Parsons, TN
Stayed on 06/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Thoroughly enjoyed our stay. We plan on return visit when convenient for family.

33 of 52 Guest Review

Guest Rating: 5.8
Latahnja W.Greer, SC
Stayed on 06/19/2020
Ratings:
Booking: 10
Staff: 2
Cleanliness: 4
Check In: 2
Value: 7
Comfort: 3
Check Out: 6
Amenities: 6
Location: 9
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
Recent visit: I arrived at the cabin at 4pm to find a truck loaded with trash in the driveway. No one was in the cabin and it's had not been cleaned. I tried to call the office, no answer. I left a message; no one contacted me. I have never had this issue before... The housekeeping crew arrived shortly after just to vacuum and pick up a little. There were pants left on the porch. There was chalk on the balcony from someone's kid. The beds were lumpy. In one room, there was a whole body print in the bed. The pillows were flat. We had to go through and clean thoroughly before we could make ourselves comfortable. There were lights out on the balcony and in a bathroom. The washing machine ran for about three hours, stuck in a cycle. This was the Majestic Splash cabin.

34 of 52 Guest Review

Guest Rating: 9.6
Teressa H.Faith, NC
Stayed on 05/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Great vacation, we really enjoyed the cabin and all it had to offer. The location was very convenient for everything we wanted to do during the week.

35 of 52 Guest Review

Guest Rating: 9.7
Deanna S.Dayton , TN
Stayed on 02/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only complaint that we have is the living room furniture was very uncomfortable. The cushions slide out of the seats. Other than that everything was great. We enjoyed our stay.

36 of 52 Guest Review

Guest Rating: 9.9
Frankie J.Winston Salem, NC
Stayed on 01/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Majestic Splash was a beautiful cabin! I’ll definitely be staying again and booking with cabins usa!

37 of 52 Guest Review

Guest Rating: 9.0
Judy W.Heflin, AL
Stayed on 12/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7

38 of 52 Guest Review

Guest Rating: 9.6
Joyce R.Clarksburg, WV
Stayed on 11/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin and very comfortable. A little noisy outside due to all of the construction on the other cabins, and mattress in one of the queen rooms was very worn, other than that, very pleasurable experience.

39 of 52 Guest Review

Guest Rating: 9.4
Melissa S.Silva, NC
Stayed on 11/09/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I will absolutely be booking with Cabins USA again. We had a reservation with a different company for this stay. However, when we arrived at our cabin the property manager called and told us our reservation had been canceled. They were only willing to put us up in a motel for 3 nights. I had 16 people in my group and this was our yearly family vacation. So thankful for Cabins USA who went out of their way to get us set up with an awesome cabin. Thank you for saving our vacation!!!

40 of 52 Guest Review

Guest Rating: 10
Robert &.Crab Orchard, KY
Stayed on 11/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very pleased with our stay here.
Very clean and had everything we needed.Thank you Cabins USA for a comfortable stay.Next year we will book our church couples retreat with you all.

41 of 52 Guest Review

Guest Rating: 10
Roy C.Harriman, TN
Stayed on 09/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and friends really enjoyed the time staying in the cabin we had a great time and I would recommend this to everyone

42 of 52 Guest Review

Guest Rating: 8.2
Anthony H.Myrtle Beach, SC
Stayed on 07/14/2019
Ratings:
Booking: 6
Staff: 6
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 6
Would Recommend Property: 9
Guest Comments:
Majestic Splash was immaculate on the inside. Walking in the door and being greeted by the fresh smell of pine was amazing. The kids LOVED the indoor pool, movie room, and games. Their was plenty of room for everyone and bedding was pretty amazing. It was amazing being so high that birds were actually at eye height. The views are completely embedded in my head forever and so are the memories.

Suggestions:

1) There was litter outside on the hill - we cleaned it up. Popcorn bag and slushy cup. But there was a bottle of tequila next to the hot tub that was NOT ours. We couldn't get it.
2) Hot tub was NOT clean. Hot tub had bugs and things floating in it. It seemed like the vacuum wouldn't lock and therefore wasn't cleaning? While we were out on the back deck we heard some spanish folk singing loudly. Now, I'm not one to judge, but those homes seemed like they were not finished where the singing was coming from. Could the construction people be staying in these homes and using hot tubs amenities? Possibly! You may want to get some cameras or do some drive byes.
3) Pool appeared clean, but there was a snorkel left over from the previous guests that made us question how clean the pool really was - that was disappointing!
4) After the pool person came to clean, there was a lighter mysteriously left on the front porch... again could of been anyone!
5) There was no hair dryer - that was a bummer. I stay in Vacation Rentals all over the country and there is ALWAYS a hair dryer.
6) The construction was really annoying. We came for peace and quiet.
7) The grill - nice perk to have, but it was very dirty. Other VR companies provide Aluminum foil and require you use it for all grilling.
8) I would of loved to see more of theme in the rental to tie the name into the rental and increase the branding. Maybe it's the marketer in me, but sometimes they feel like they are all the same.
9) Booking could be easier on your website to get a more up to date and more mobile friendly site - www.icnd.net... they do great work. Their sites offer the ability to select arrival and departure date, search out amenities and see where cabins are located on a map while you search (think VRBO and Airbnb). It would make it easier for me to book direct in the future.
10) I gave staff a 6 because we had 0 direct interaction. The housekeeping was great and well stocked with sheets and towels. However, the pool and hot tub could of been cleaner.

All in all, though, its a great home with FANTASTIC amenities. Beyond the construction, it's located in a great neighborhood that we've saved for future vacations. I would also recommend making more of a brand impact with your guests so that they know to repeat book with you. Emails going out during the stay would of been helpful. Asking if we needed anything (like a hairdryer) would of really MADE my vacation and made me book with you again. If you don't have the logistics to bring everyone a hairdryer, understandable. A welcome basket would of been a fantastic touch and I'm always inspired with continued correspondence and previous guest savings.

If you haven't guessed - yes, I work with VR companies and have for the past 10 years at ICND - www.icnd.net. If you need more help with ideas, website, or marketing - feel free to reach out - vhumes@icnd.net.

43 of 52 Guest Review

Guest Rating: 10
Chris K.Cheektowaga, NY
Stayed on 06/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My only complaint would be the bed that was in my room. It was a worn out king size mattress that should of been replaced a long time ago.

44 of 52 Guest Review

Guest Rating: 8.5
Connie T.Bargersville, IN
Stayed on 06/15/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
This cabin has many great qualities and we enjoyed staying there. We especially appreciated the pool which kept all of the children entertained during free times. I rated comfort lower because there were a few significant problems while we were there. The upstairs air conditioner did not cool properly (was 80 degrees with thermostat set on 71) and it took 48 hours to get it corrected. Two different maintenance people had to come out to work on it before it was corrected. The problem with the air conditioner also caused a ceiling leak in the bathroom beneath the air conditioning drip pan (bedroom 6). Additionally, one of the toilets leaked (bedroom 5), and two different technicians also came out to work on it before it was finally repaired. During this time the couple sleeping in that bedroom was not able to use that toilet. In between the two technicians, the toilet leaked down through the flooring into the gathering room, which resulted in our need to clean and disinfect the couch and floor--which we did. The technician who finally repaired the toilet said that it has a hairline crack in it that caused the leak. He used glue, etc., to give it a temporary fix, but our guess is that the toilet should be replaced.

I would also like to mention that the bed mattress in bedroom five needs to be replaced. It sinks in significantly on both sides, and is visibly noticeable when you walk in the room--so it is not a minor mattress problem. This affected the quality of rest for the couple who was assigned that bedroom.

A smaller issue is that much of the kitchen cookware (pots and pans) needs to be replaced due to peeling of the coatings on skillets and pots. It is not safe to use cookware which has peeling coatings. Therefore, we were limited in what we felt comfortable using.

Despite these issues, we still enjoyed staying in the cabin. I would also like to affirm that the people who came out to work on the problems were polite, and tried hard to make things right. I felt that they were working hard, and probably had a lot of people to attend to.

I hope that my feedback is helpful. Thank you.

45 of 52 Guest Review

Guest Rating: 8.9
Shaun K.Union, KY
Stayed on 04/04/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

46 of 52 Guest Review

Guest Rating: 9.5
Deanna S.Dayton , TN
Stayed on 03/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Living room furniture and mattresses were not comfortable.

47 of 52 Guest Review

Guest Rating: 10
Shelly S.Cleveland, GA
Stayed on 01/11/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Majestic Splash is the ultimate dream for big groups! This is our 5th annual trip and we had 5 families. This has to be the best cabin we have ever stayed in!! We loved the indoor pool and hot tub!! The media room was amazing and the game room kept everyone entertained playing pool and video games!! Loved everything and how much room was available and how clean the cabin was! We will definitely be back and hope to book Majestic Splash again!! GPS gets you lost so follow the directions given by Cabins USA. Thanks again!!!

48 of 52 Guest Review

Guest Rating: 10
Ashley R.Cohutta, GA
Stayed on 01/02/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful and spacious cabin! Will definitely book again!! Loved it! Perfect for my son and all his friends for his 16th bday celebration!!

49 of 52 Guest Review

Guest Rating: 9.8
Paulette S.Nashville, TN
Stayed on 12/14/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
A wonderful time with lots of room for any big group. I personally never had to leave the cabin.

50 of 52 Guest Review

Guest Rating: 8.8
Tony C.Louisville, KY
Stayed on 09/07/2018
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
I do believe there was no pre-inspection. 300 wasps, 3 wasp nest, all on the 2nd deck level. 3 major spider webs, with spiders a quarter size bodies. 2 webs on the bottom level, one as you exit the bottom level back door. 2nd web on bottom level as you walk up to the back door. 3rd web on 2nd level deck, with the wasp nest. Cobwebs on bottom steps leading to the game room, and cobwebs on pool side chairs. Other then that, it was a decent stay.

51 of 52 Guest Review

Guest Rating: 10
Crystal F.Columbia, SC
Stayed on 08/16/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I really enjoyed this cabin and all the amenities that it has to offer. I will definitely be booking again.

52 of 52 Guest Review

Guest Rating: 8.8
David/rebecca W.Highlands, NC
Stayed on 08/02/2018
Ratings:
Booking: 6
Staff: 7
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 7
Would Recommend Property: 10
Guest Comments:
The cabin itself was awesome! It was very clean and the location to town was great, but the development was under construction and there were people working everywhere. Also we had a few minor problems that we tried to get a hold of the office with and it took several attempts to get a hold of them, but when we did they fixed the problems immediately. Once the development is finished this is going to be a great place to stay!

Book My Cabin Today!

Cabins USA Official Logo
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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
2 Night Minimum

























































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Welcome to Cabins USA! We hope you enjoy your stay with us and look forward to helping you make incredible vacation memories. To help you navigate your Guest User account, we've provided a helpful guide to walk you through the process.

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Creating a guest account is as simple as submitting your email and creating a password. Keep in mind the email used to create your guest account must match the email provided on your reservation.

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Note: If the reservation documents have not been signed electronically and/or the balance has not been paid three days prior to arrival via the credit card on file, you must check in at our 2140 Parkway office. Our office hours are currently 8:00am - 10:00pm, Monday thru Sunday.

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