Cabins USA Availability Search Icon Availability Search Small Icon


Lucky Logs Lodge Guest Reviews

Reserve Lucky Logs Lodge Today!

Featured Property Photo
3 Bedroom, 4 Bath, Sleeps 6, Cabin Rental
with 2 level cabin, 3 king beds, bbq grill, deck, gas fireplace, hot tub, wifi internet, pool table, resort view, non smoking, washer/dryer
Overall Rating: 9.5 / 10

1 of 101 Guest Review

Guest Rating: 8.3
Sam C.Oxford, AL
Stayed on 03/20/2024
Ratings:
Booking: 8
Staff: 9
Cleanliness: 10
Check In: 8
Value: 7
Comfort: 7
Check Out: 8
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The beds was too hard.

2 of 101 Guest Review

Guest Rating: 10
James R.Sumter, SC
Stayed on 02/28/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was my 2nd time using USA cabins and like the first time I had an awesome stay and will definitely book again real soon

3 of 101 Guest Review

Guest Rating: 6.7
Jeff L.Bardstown, KY
Stayed on 02/23/2024
Ratings:
Booking: 4
Staff: 8
Cleanliness: 8
Check In: 6
Value: 8
Comfort: 7
Check Out: 5
Amenities: 8
Location: 4
Would Recommend Company: 8
Would Recommend Property: 8

4 of 101 Guest Review

Guest Rating: 10
Jessica O.Andrews, SC
Stayed on 12/15/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was perfect!

5 of 101 Guest Review

Guest Rating: 10
Alyssa E.Hopkinsville, KY
Stayed on 09/14/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
House was so beautiful & in the most perfect location. Literally mins away from down town! Will definitely be renting again!

6 of 101 Guest Review

Guest Rating: 9.9
Eric G.Roanoke, VA
Stayed on 07/12/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was amazing. Had everything we needed and the location was fantastic. It took us no time at all to get to any attraction we wanted to do.

The only thing that was even remotely wrong (and I wouldn't even call it that as it didn't effect our stay at all) was the kitchen had an ant infestation.

But like I said this did not effect our stay and would definitely book this cabin again!

7 of 101 Guest Review

Guest Rating: 8.3
Anthony B.Lexington, NC
Stayed on 04/26/2023
Ratings:
Booking: 10
Staff: 5
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 5
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 10

8 of 101 Guest Review

Guest Rating: 9.5
Heather W.Richmond Hill, GA
Stayed on 04/11/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was super spacious! Two out of three beds were really hard and they need to be updated. The recliners on one couch didn't work but it was still very comfortable. Pots and pans need to be replaced as the ones there have gone past their lifespan. For a short vacation, all of those things were trivial and didn't impact our stay one bit. We'll be staying again. The location was perfect! We were able to seat 5 adults and a child in the living room and dining room and not feel crowded. The balcony was very nice and the boys enjoyed the hot tub. It didn't take the cabin too long to cool off and the water gets nice and hot when needed. Missing a tv in the game room but it really wasn't needed. There's so much space!

9 of 101 Guest Review

Guest Rating: 10
Jamie H.Marlinton, WV
Stayed on 03/10/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved this cabin. Location, clean and very comfortable. The only thing we were not happy with was the parking is tight for two vehicles.

10 of 101 Guest Review

Guest Rating: 10
Amy P.Morehead, KY
Stayed on 11/11/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This rental was perfect for our family and in a great location! We had a small water leak while there but customer service was great and had maintenance quickly resolve the problem.

11 of 101 Guest Review

Guest Rating: 8.7
Rebecca S.Chillicothe, OH
Stayed on 09/18/2022
Ratings:
Booking: 10
Staff: 0
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

12 of 101 Guest Review

Guest Rating: 9.6
Eddie P.New Orleans, LA
Stayed on 05/26/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

13 of 101 Guest Review

Guest Rating: 9.0
Megan F.Lake Villa, IL
Stayed on 05/11/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Lovely and spacious cabin in a great location. Each of the 3 bedrooms has a full bathroom attached, plus a bonus full bath! Plenty of space for 3 couples to still feel like you have privacy. Check in and check out was a breeze. Thanks for a lovely stay.

14 of 101 Guest Review

Guest Rating: 9.8
Heather B.Andrews, SC
Stayed on 04/16/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

15 of 101 Guest Review

Guest Rating: 9.5
Amirah H.Charlotte, NC
Stayed on 02/04/2022
Ratings:
Booking: 9
Staff: 6
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really had a great time this weekend past, the only thing was the tv in the living room that would not show a Color screen just the sound, overall everything else was perfect, looking forward to coming back again! At least when it's not so cold lol..

16 of 101 Guest Review

Guest Rating: 9.3
Katrina P.Nashville, TN
Stayed on 01/15/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

17 of 101 Guest Review

Guest Rating: 9.7
Joy S.Marion, NC
Stayed on 12/30/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved staying at the Lucky Logs Lodge. We hope to come back again. The location is perfect!

Upon arriving the chair for the stairs was beeping. We called and were told someone would be out right away. After waiting we called again while "googling" how to stop the noise. While on the phone, we figured it out and were able to fix it ourselves.

We also noticed some of the dishes and silverware were dirty and the couch did not recline. These were all minor things and did not keep us from having a great stay. We hope to come back to this cabin again. As a matter of fact, my family made sure I wrote down the name and location, so we would not forget and could rebook with you.

Thank you for a great vacation.

18 of 101 Guest Review

Guest Rating: 9.5
Lillie M.Ellisville, MS
Stayed on 12/12/2021
Ratings:
Booking: 9
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10

19 of 101 Guest Review

Guest Rating: 9.7
Brian B.Hurdle Mills, NC
Stayed on 12/06/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

20 of 101 Guest Review

Guest Rating: 9.9
Justin B.Rutherfordton, NC
Stayed on 12/04/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

21 of 101 Guest Review

Guest Rating: 9.8
Cheryl Z.Schuylkill Haven, PA
Stayed on 11/13/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin was very clean and met all of our needs. The hot tub could be a little hotter, but we still enjoyed it. The beds were pretty comfy. We also were able to enjoy the fireplace on those cool nights. We were given this cabin as a last minute substitute because our original booking was not available any more. We were sad about the switch but enjoyed this cabin. We had actually stayed here a few years ago. The new furniture in the living room was a plus. It is has a great location close to the parkway.

22 of 101 Guest Review

Guest Rating: 8.8
John R.Charlton Heights, WV
Stayed on 09/18/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Very easy to book and the location was excellent. The carpets need changed and the beds are a little noisy but the kids loved the cabin. The directions aren't correct but we managed to find it. Overall we were satisfied and we had a good stay. Would stay again.

23 of 101 Guest Review

Guest Rating: 9.8
Kenneth B.Fort Myers, FL
Stayed on 08/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved our stay in our cabin! Everything was amazing! We are a family of 4. Our children's ages are 12 and 14. Everything was great only issues were the hot tub would not heat up. And the clothes dryer did not work. Other than that every thing was superb!

24 of 101 Guest Review

Guest Rating: 9.7
Summer P.Providence, KY
Stayed on 06/27/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin!! The bed in the loaf needs to be replaced and we wasn't crazy about the grill but other then that it was a beautiful cabin.

25 of 101 Guest Review

Guest Rating: 8.6
Mary S.Livonia, LA
Stayed on 06/05/2021
Ratings:
Booking: 8
Staff: 9
Cleanliness: 9
Check In: 8
Value: 8
Comfort: 9
Check Out: 8
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

26 of 101 Guest Review

Guest Rating: 9.6
Summer L.Verona, KY
Stayed on 06/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have stayed in Pigeon Forge many times and this cabin had the best location we have experienced! It's very close to The Old Mill and The Island. It doesn't have a Mountain View, but it does have a wooded view. It was very clean and spacious! The recliners were super comfy and the kitchen and bathrooms were really nice! The beds weren't great, but they weren't bad either. The carpet on the steps going downstairs as well as the lower level carpet has a lot of stains. The main level is wood floors. They should probably switch it all to wood floors. The driveway is flat and our 2 vehicles fit perfectly. We enjoyed our stay and would stay in this cabin again.

27 of 101 Guest Review

Guest Rating: 10
Vanessa S.Troy, AL
Stayed on 05/30/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I loved this cabin. I will definitely be booking with you all again. It was the perfect location.

28 of 101 Guest Review

Guest Rating: 9.4
Michael J.Covington, OH
Stayed on 04/30/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 7
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
My family and I had a great time. Bedroom and bathroom set up was perfect. Clean and beautiful cabin. View was the only downside. Staff was great.

29 of 101 Guest Review

Guest Rating: 9.7
Aaron J.Stanford, KY
Stayed on 04/09/2021
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

30 of 101 Guest Review

Guest Rating: 9.8
Kimberly C.Roanoke, VA
Stayed on 04/02/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was in a great location and the beds were very comfortable. The only thing I wish it had was a gas grill instead of charcoal, definitely not a deal breaker . And, it was extremely roomy. The carpet on the steps was a little rough looking as well, but other than that, very clean. We will definitely stay again.

31 of 101 Guest Review

Guest Rating: 10
Jennifer G.Gaffney, SC
Stayed on 02/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

32 of 101 Guest Review

Guest Rating: 9.3
Claudia D.Hollywood, FL
Stayed on 01/02/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Heater is not working properly. There is a leak on one of the bedrooms (downstairs)

33 of 101 Guest Review

Guest Rating: 9.8
Bonnie M.Eagleville, TN
Stayed on 10/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin is in a great location, very clean. We will be book our reservations with Cabins USA again.

34 of 101 Guest Review

Guest Rating: 9.6
Lakeithia W.Charlotte, NC
Stayed on 10/01/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabins USA is definitely the only company I will ever use to book my cabins. This was my second experience and it was more amazing than the first. Our cabin was clean and spacious. The express check in was Convenient. We received a courtesy call from the office to make sure we didn't need anything. My guest was very impressed as well. As soon as we posted pictures of our cabin on social media, we immediately had people inquiring about our cabin. This company is AMAZING!!!!!

35 of 101 Guest Review

Guest Rating: 9.5
Beth A.Plainfield, IN
Stayed on 08/01/2020
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Location we great, The cabin was setup great only complaint was as soon as we opened the door the carpets had stains everywhere, which was a disappointment and ants in the kitchen. The system to contact someone was not direct left on hold 10-15 minutes talk to someone.
and the directions were confusing the gps dropped you in the middle of tourist attraction and written instruction all the way at the bottom of the information in the email.

We had a great time and where very comfortable in the cabin.

36 of 101 Guest Review

Guest Rating: 10
Samantha W.Salyersville, KY
Stayed on 07/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

37 of 101 Guest Review

Guest Rating: 9.7
Angelia H.Brewton, AL
Stayed on 06/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great ! A little pricey but I understand things have went up ! I’m sure anyone would enjoy staying there ! Very close to parkway stuff !

38 of 101 Guest Review

Guest Rating: 8.9
Amanda M.Rock Hill, SC
Stayed on 05/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 1
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was nice and clean! We felt comfortable. We really enjoyed our stay. The only thing we didn't like was having to stand on the sidewalk for over an hour to get someone to check Us in after a long drive. We were not aware that you had to check in online 24 hours before . Also maintenance cut the grass on Memorial Day I thought that was rude. All in all it was a nice experience. We will be back! Thank you!

39 of 101 Guest Review

Guest Rating: 9.9
Katie L.Richmond, IN
Stayed on 05/15/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was one of the best cabins I have ever stayed in. We were very pleased with the cleanliness. The check-in and check-out process was easy and effecient. The location is optimal if you do not want to drive super far up into the hills. We were close to everything in Pigeon Forge. Highly Recommend.

40 of 101 Guest Review

Guest Rating: 9.4
Jaime P.Fairfield, OH
Stayed on 05/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I loved this cabin. My only complaint would be is that the beds weren’t very comfortable and the dishwasher was broken. Other than that it was great. The location was wonderful. I had a beautiful view but still very close to the strip.

41 of 101 Guest Review

Guest Rating: 9.8
Hendria J.Greenville, SC
Stayed on 02/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very clean, right near everything. The jucuzzi wasnt that hot.

42 of 101 Guest Review

Guest Rating: 9.8
Belinda F.Lyndhurst, VA
Stayed on 02/17/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was perfect for our party of 5. It was one of the cleanest properties I’ve stayed in over the years of visiting the area. Location was perfect . The only problem we encountered was tv in family room had a defective cable box but that was replaced the day we reported it in a pretty reasonable time. The staff who assisted us with this problem were very friendly & took care of our needs in a timely fashion. One negative was kitchen/dining room/family room ceiling lighting not very bright but lamps in family room helped. We definitely would recommend this property & book it again.

43 of 101 Guest Review

Guest Rating: 10
Mario C.Notasulga, AL
Stayed on 01/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It’s was very nice would love to stay there again

44 of 101 Guest Review

Guest Rating: 7.8
Cynthia D.Indianapolis, IN
Stayed on 01/04/2020
Ratings:
Booking: 4
Staff: 9
Cleanliness: 7
Check In: 8
Value: 7
Comfort: 7
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Needs new matresses

45 of 101 Guest Review

Guest Rating: 9.3
Malessa D.Forsyth, GA
Stayed on 06/28/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

46 of 101 Guest Review

Guest Rating: 10
Joe F.Lakeland, FL
Stayed on 07/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Wow! Lucky Logs Lodge was perfect! We had to cancel another cabin reservation from another company at arrival because we could not get up the extreme steep driveway. Everything happens for a reason. Very impressed with the entire process booking with Cabins USA and how clean and well kept the cabin was. Easy check-in/check-out, super friendly and helpful staff, very easy to get to, no scary inclines to navigate, and still super close to everything but just far enough away from the mayhem of other vacationers. Side note for those who may need to remain "connected"..the wifi password given to you at time of check in is wrong. I called the office and was given the correct password. The cabin is super spacious, has a pool table, hot tub, 3 COMFORTABLE king beds, fireplace, it was perfect. We're already planning our next trip to Tennessee to book this cabin. FYI - this cabin does not have a mountain view, if that's important. It was to me when looking for a cabin to book but once I arrived it no longer mattered. Also, the cabin is at the end of a road with 2 other cabins in fairly close proximity, not as secluded as some vacationers may prefer, but still surrounded by plenty of trees with no rear neighbors, still very serene and peaceful. We loved sitting on the porch in the evening listening to the crickets and watching firefly's, and early mornings with our coffee listening to the birds chirp. What had began as a pretty lousy start to our family vacation, easily turned into our best one yet mainly due to how much we enjoyed staying in this cabin. It truly felt like home, and we can't wait to return!

47 of 101 Guest Review

Guest Rating: 9.9
Anna K.Anderson, SC
Stayed on 06/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabins USA was so easy to deal with and professional. We had no problems at all. This cabin is gorgeous. It was spotless and laid out well. We loved our long weekend and will for sure return :) This cabin was more private than I thought it would be from the reviews . it is on a cul de sac and has easy parking which was a big plus for me . It was very easy to find and 5 minutes off Parkway near Old Mill section of town. We loved cooking in the large kitchen, there is a good assortment of pots and pans . We loved the hot tub and played a lot of pool. The bedrooms are large and comfy and they supply extra towels under the sinks . There are also comfy snuggly blankets to use on the couch - I liked the bed comfort and linens .

48 of 101 Guest Review

Guest Rating: 9.7
Vernon O.East Bend, NC
Stayed on 04/15/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

49 of 101 Guest Review

Guest Rating: 8.6
Bethany B.Knoxville, TN
Stayed on 12/30/2018
Ratings:
Booking: 8
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We had a great one night stay at this cabin! It was the perfect size with a bedroom/bathroom on each floor. I can only speak for the one bed we slept on, but the mattress in the loft could definitely use a pillow topper. But honestly, every thing else was great!!! The internet speed was great too. The location was amazing being 5 minutes or so from Dollywood!

50 of 101 Guest Review

Guest Rating: 10
Erika Z.Kissimmee, FL
Stayed on 12/07/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Wonderful cabin! Clean with plenty of room for our whole family. Can’t wait till our next visit!

51 of 101 Guest Review

Guest Rating: 10
Dana G.Mcminnville, TN
Stayed on 12/02/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

52 of 101 Guest Review

Guest Rating: 9.5
David W.Paris, TN
Stayed on 10/08/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is our family’s seventh time staying at Lucky Logs cabinâ€"our home away from home in the fall. We have always had a great experience here while on vacation, and the layout of the cabin fits our family perfectly.

53 of 101 Guest Review

Guest Rating: 8.0
Melissa W.Ironton, OH
Stayed on 10/02/2018
Ratings:
Booking: 5
Staff: 10
Cleanliness: 7
Check In: 5
Value: 10
Comfort: 5
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 9

54 of 101 Guest Review

Guest Rating: 8.4
Ken M.Owen Sound, ONTARIO CANADA
Stayed on 09/09/2018
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 3
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Great location. Wonderful Furniture. Just a few things needed in kitchen like a good frying pan and regular knives

55 of 101 Guest Review

Guest Rating: 9.5
Sherry T.Carlisle, IN
Stayed on 08/31/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Everything was fantastic on our trip, carpet in cabin could stand to be cleaned but everything else excellent 😊

56 of 101 Guest Review

Guest Rating: 9.7
Bess E.Jackson, OH
Stayed on 06/11/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 7
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved this cabin and look forward to booking it again. My only issue would be that the checkout number that you use when you leave did not respond to my text. I actually forgot my pillow and thought maybe I could get them to ship it. Other than that, it was awesome and roomy enough for my family of six
I have already recommended this cabin to my friends. It is conveniently located and very comfortable.

57 of 101 Guest Review

Guest Rating: 10
Tessa C.Corydon, IA
Stayed on 06/09/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

58 of 101 Guest Review

Guest Rating: 10
Debbie R.Gallatin, TN
Stayed on 06/04/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Would love to have check in info earlier than the day before when we are leaving on a Monday morning. I check my email before I leave work on Fridays. It is hard to retrieve my work email on a weekend.

59 of 101 Guest Review

Guest Rating: 9.5
Kathleen B.Essie, KY
Stayed on 05/25/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very clean when we arrived. The directions to the cabin was a little bit confusing. At light #7 it would help if you had "Turn left". The location was so convenient to everything. The kitchen had anything you needed for preparing meals. The lighting needs to be a little brighter throughout the house. We needed our trash picked up and someone come out right away. Loved our stay and plan to visit again real soon and would recommend Cabins USA.

60 of 101 Guest Review

Guest Rating: 8.8
Cindy B.Dagsboro, DE
Stayed on 03/30/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 4
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
Loved the cabin; however the picture was a bit deceiving for privacy. We were surrounded by cabins/houses above, beside, below....no views, if that is what you are looking for-don’t pick this area. Very clean cabin, very well stocked. Close to most of the attractions and grocery stores, etc. We had a problem with one TV, prompt service and repaired immediately. The only thing I would suggest is to upgrade the lighting. Lamps were 3-way an$ had regular bulbs, the lighting at night was very dim. Overall, loved our stay

61 of 101 Guest Review

Guest Rating: 9.7
Morgan W.Florence, KY
Stayed on 03/02/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was in a great location, easy to get to and easy to get to the strip. Very spacious and cosy. It got really cold at night during our stay and the thermostats did not seem to actually work so it was 60 in the cabin the entire time even though we tried to turn them up. Other than that the cabin was wonderful!

62 of 101 Guest Review

Guest Rating: 9.5
Brandon G.Scranton, SC
Stayed on 02/15/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9

63 of 101 Guest Review

Guest Rating: 9.5
Bryan D.Rock Island, TN
Stayed on 12/20/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

64 of 101 Guest Review

Guest Rating: 8.5
James M.Hurricane, WV
Stayed on 11/10/2017
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
The cabin was great. The carpet on the lowest level is older and in need of replacing, but not a big deal. The only real downside of the cabin was the couch and love seat on the main floor. Both are worn out and beginning to break down. They tilt and aren't the most comfortable. You sometimes worried they were going to fall apart when you reclined in them. Other than that, the cabin was good. Very close to all the attractions, yet quiet and secluded.

65 of 101 Guest Review

Guest Rating: 9.1
Tim M.Anniston, AL
Stayed on 11/05/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Love staying at Lucky Log Lodge. It has plenty of room, Only thing is the 2 sofas need to be replaced. Could use a few more pots and pans and cookware. Other than that all was fine.

66 of 101 Guest Review

Guest Rating: 7.6
Barry R.Mogadore, OH
Stayed on 10/29/2017
Ratings:
Booking: 10
Staff: 9
Cleanliness: 7
Check In: 10
Value: 6
Comfort: 6
Check Out: 10
Amenities: 6
Location: 6
Would Recommend Company: 9
Would Recommend Property: 5
Guest Comments:
The road to the cabin is not the best, the cabin furnishings (furniture & beds) need to be replaced, and the cabin had no extra blankets or pillows. Also, the chair lifts on the steps from the basement to the 1st floor cannot be used by guests, and just make the steps that much more difficult to navigate with luggage. It is quiet, but there are no views of the mountains, and I don't believe I would recommend this particular cabin to my friends or family. The one advantage to this location is that it is convenient to Dollywood, restaurants, and shopping.
Company Response:
Thank you for your review. We apologize for any inconvenience you encountered during your stay, and we appreciate your feedback. We hope that we will hear from you again soon. Do not forget about our return guest discount.

67 of 101 Guest Review

Guest Rating: 9.8
Cassandra D.Ridgeville, SC
Stayed on 09/01/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved everything about it , express check in , cabin, clean, location to everthing,, only 1 exception,, I thought it would have been a little more secluded. But never had an issue with the people around . will definitely be coming back to stay again !
Company Response:
Thank you for taking the time to let us know about your recent stay in Lucky Logs Lodge! We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

68 of 101 Guest Review

Guest Rating: 9.0
Wendy K.Oxford, NC
Stayed on 07/30/2017
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 8
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Carpet is stained and needs replacing. Cabinet under kitchen sink was broken. TV wouldn't work in living room until cable was tightened behind it. Overall was a spacious and welcoming vacation cabin. Loved the pool table and hot tub.
Company Response:
Thank you for taking the time to let us know about your recent stay in Lucky Logs Lodge. We here at Cabins USA strive to give each guest the best stay possible. I apologize for the issues you experienced during your stay. Your comments have been forwarded to our maintenance department to be addressed. Thank you for choosing Cabins USA and we look forward to having you as our guest again soon!

69 of 101 Guest Review

Guest Rating: 9.6
Tina B.Mckinney, KY
Stayed on 07/27/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
There were 6 adults in our group. We loved the cabin & the location. Very convenient to the Parkway, but still away from the crowds. The overall cleanliness of the cabin was fine. The only reason for less than 10 was because the carpet in the game room is in desperate need of shampooing. I know it has been this way for quite some time because I read it in previous reviews from several months ago. I really don't know why it could not have been cleaned before now. The other thing that REALLY needs improvement is the lighting. Just a mere changing of brighter light bulbs could remedy this. The chair lift for the stairs was a nice surprise & we could have put it to good use, but was never able to figure out how to make it work. Even after plugging it into the wall & turning the key, it would not work for us. Overall, it was a great experience. We had no issues with the internet signal, as in previous reviews. I would definitely recommend this company & this cabin to others. And I am sure I would choose this cabin when I have another large group. With some minor fixes & carpet cleaning, it would absolutely be a 10 across the board.

70 of 101 Guest Review

Guest Rating: 8.0
Jeremy B.Hartford, KY
Stayed on 07/01/2017
Ratings:
Booking: 8
Staff: 8
Cleanliness: 7
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin was nice and in a good location. Close to town. Only thing they didn't provide enough towels and just one trash bag for the week. Other then that it was a good place to stay.

71 of 101 Guest Review

Guest Rating: 9.8
Gary B.Lawrenceville, GA
Stayed on 06/05/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
MY FAMILY AND I HAD A WONDERFUL TIME. I DID THE EXPRESS CHECKIN AND IT WAS GOOD. SAVED ALOT OF TIME. THE DIRECTIONS WERE SPOT ON. WHEN WE OPENED THE DOOR WE WERE LIKE KIDS IN A CANDY STORE. EVERYTHING WAS IN ORDER. THE ONLY PROBLEM WAS THE CARPET HAD A STAIN AT THE FRONT ENTRANCE. IT WAS A VERY PIECFUL EXPERIENCE. THE LOCATION WAS GREAT. EXACTLY 6 MINUTES FROM DOLLYWOOD SPLASH MONTAIN AND THE AMUSEMENT PARK. WALMART AND KROGER WERE NEARBY WHICH WAS CONVENIENT. I WILL RENT THIS CABIN AGAIN AND WOULD HIGHLY RECOMMEND IT TO MY FRIENDS.
Company Response:
I am so happy to hear that you enjoyed your stay in Lucky Logs Lodge! We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount Thank you for choosing Cabins USA and we look forward to having you as our guest again!

72 of 101 Guest Review

Guest Rating: 9.6
Scott L.Loveland, OH
Stayed on 05/26/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Could use some updates

73 of 101 Guest Review

Guest Rating: 9.9
Spencer F.Jonesboro, AR
Stayed on 05/21/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We love Gatlinburg and cabins. This one was ideally located. We were a little close to other cabins, but never really heard them. But on the other hand, we were so very close to the downtown area that we could not complain about nearby cabins. In a matter of 2 minutes you can be on the main strip and yet when you are in the cabin it feels far out. We checked this out carefully before we came and have to update the concerns. The internet issue has been resolved. Don't use the password on the page they give you--look at the router. The strength of signal was amazing. There are stained carpets and that bothered some in our party, but not me so much! There is limited hot water, so if you have a house full, get up the earliest! The hot tub is really a warm tub, but the pool table is so much fun that no one wanted the hot tub anyway. One part of our group said the beds were lumpy (main middle floor) but the beds up top and down below were amazing. Of course, when you hike you are worn out and it probably doesn't matter. The kitchen was perfect for our needs and we spent one day hanging around the cabin and that was enjoyable. I would definitely recommend to anyone to stay in this cabin. Read all the reviews, especially this one!, and make a decision knowing these comments are pretty accurate.
Company Response:
Thank you for taking the time to let us know about your recent stay in Lucky Logs Lodge! We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. Thank you for letting us know about the carpets and hot tub. Your comments have been forwarded to our maintenance department to be addressed. When you are ready to with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

74 of 101 Guest Review

Guest Rating: 9.5
Michelle C.Senoia, GA
Stayed on 05/11/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The Cabin was great for our Cal Ripken Baseball Weekend. Very close less than 2 miles away. The Cabin was also very close to the Island of Pigeon Forge.
Hot Tub and Pool table were a hit.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to ensure our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

75 of 101 Guest Review

Guest Rating: 8.2
Shirley C.Madison, AL
Stayed on 04/28/2017
Ratings:
Booking: 10
Staff: 9
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 4
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
Mattress on main floor was hard, there is a skunk under the front porch, commode in game room bathroom leaks, pool sticks need to be replaced and more purchased, the chair ride takes up a lot of space on the steps so can be hard to carry suitcase upstairs, handicap bars on commode should be removed when owner isn't there, no soap on sinks in bathrooms, light switches need to be labeled (they don't make since being all over the place and having to try to figure out which switch goes to which light), needs to be more washcloths than towels.

76 of 101 Guest Review

Guest Rating: 9.9
Twanna H.Bunker Hill, WV
Stayed on 04/23/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

77 of 101 Guest Review

Guest Rating: 8.9
Lee H.Carnegie, PA
Stayed on 04/16/2017
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Have been to Pigeon Forge several times; always stayed in hotel. Liked cabin better, will definitely stay in cabin from now on. Would probably stay in Lucky Logs Lodge again. All in all, we're generally pleased with cabin; location good, had van, a little tricky parking on hillside. Was very clean, most important to us, just feel carpet and couch are getting close to being replaced. Beds were comfortable, nice having 4 bathrooms and grandsons enjoyed the pool table. Would definitely recommend to others.
Company Response:
Thank you for taking the time to let us know about your recent stay in Lucky Logs Lodge! Staying in one of our cabins is definitely the best way to get the most out of your Smoky Mountain vacation. Thank you for letting us know about the couch and carpets. Your comments have been forwarded to our Owner Liaisons and they will be bringing this to the owner's attention. Thank you for choosing Cabins USA and we look forward to seeing you again soon!

78 of 101 Guest Review

Guest Rating: 10
Tammy B.Fries, VA
Stayed on 04/05/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Staying in this cabin was our 2nd time staying through Cabins USA. Each time we stayed through Cabins USA we were very pleased. We will definitely be staying through Cabins USA in the future!
Company Response:
Thank you for all your kind words! We here at Cabins USA work hard to make sure each of our guests have the best possible stay while vacationing in the Smokies. Thank you again for your review and thank you for choosing Cabins USA!

79 of 101 Guest Review

Guest Rating: 10
Debra J.Nicholasville, KY
Stayed on 01/20/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Have stayed in many cabins in pigeon forge, absolutely loved this cabin
Company Response:
I am so happy to hear that you enjoyed your stay in Lucky Logs Lodge! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

80 of 101 Guest Review

Guest Rating: 9.8
Angelia H.Brewton, AL
Stayed on 10/29/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the cabin the best one we have ever stayed in would love to stay again
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

81 of 101 Guest Review

Guest Rating: 9.6
Spencer S.Kingsport, TN
Stayed on 10/09/2016
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 10

82 of 101 Guest Review

Guest Rating: 9.7
Tonya K.Cornelia, GA
Stayed on 08/26/2016
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was very nice and we all enjoyed our stay. It was very quiet and peaceful.
Company Response:
I am so happy to hear that you enjoyed your stay in Lucky Logs Lodge! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

83 of 101 Guest Review

Guest Rating: 9.5
Vicky K.Morehead, KY
Stayed on 08/21/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was great as usual except I thought the chair lift was for customers to use my sister had a hard time with the stairs. I would like to see more cabins that are handicapped accessible.

84 of 101 Guest Review

Guest Rating: 8.8
Michael C.Cincinnati, OH
Stayed on 08/11/2016
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8

85 of 101 Guest Review

Guest Rating: 9.7
Eddie T.Conway, SC
Stayed on 07/31/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only trouble we had was wifi didn't work.i should have have made you aware of it.i kept putting it off.everything else was good.
Company Response:
Thank you for letting us know about your recent stay in Lucky Logs Lodge! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. Thank you for letting us know about the WiFi. Your comments have been forwarded to maintenance to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

86 of 101 Guest Review

Guest Rating: 9.9
Stacy &.Knoxville, TN
Stayed on 07/10/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

87 of 101 Guest Review

Guest Rating: 9.6
Cheryl Z.Schuylkill Haven, PA
Stayed on 06/11/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Everything was clean and in good condition. We enjoyed our stay and hope to come back again soon. We will definitely use one of your cabins for vacationing again. The location was great, close to the parkway and Dollywood. The only down side would be the WiFi which did not work very well, it was slow and sometimes didn't work at all and also the parking. It was a bit tricky parking on that narrow driveway on a hill with that gully on the edge of the road.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. I apologize for the issues you experienced with the WiFi. Maintenance has been notified and will be assessing the issue. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

88 of 101 Guest Review

Guest Rating: 10
Errol A.Lockport, LA
Stayed on 04/24/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

89 of 101 Guest Review

Guest Rating: 9.5
Daniel P.Cleveland, TN
Stayed on 04/15/2016
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
The WiFi was weak and slow not very useful. The only other thing that needs attention was the outside stairs goin to the 2nd level, they were loose and kinda gave you an unsecured feeling when using them. Others than those 2 things the cabin was great. The staff was very nice and the cabin was clean and comfy...

90 of 101 Guest Review

Guest Rating: 10
Wayne L.Knox, IN
Stayed on 04/03/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

91 of 101 Guest Review

Guest Rating: 10
Nancy D.Rex, GA
Stayed on 03/17/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

92 of 101 Guest Review

Guest Rating: 9.7
Brent R.Greeneville, TN
Stayed on 03/11/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Very nice cabin. Everything was clean and there were no problems with anything.
Company Response:
I am so happy to hear that you enjoyed your stay in Lucky Logs Lodge! Our cleaners work hard to make sure that each of our cabins are thoroughly cleaned and fully stocked so all our guests have to do is walk into their cabin and start relaxing. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

93 of 101 Guest Review

Guest Rating: 8.5
Tim M.Anniston, AL
Stayed on 11/01/2015
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 8
Check Out: 10
Amenities: 5
Location: 8
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Kitchen was very poorlery stocked, Barley enough dishes and silverware for a party of six. Pots and pans were bad. Not enough bowles to cook with. This needs to be up graded badly.

94 of 101 Guest Review

Guest Rating: 10
Janet E.Quinton, AL
Stayed on 10/13/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our stay from Oct 13-17. 2015 at Lucky Logs Lodge. The Unit was perfect, very clean and comfortable other than the carpet was pretty dirty. The color was beige and showed all the dirt and stains. Overall we were still very happy to have had the unit and will return again.
Company Response:
Thank you for taking the time to let us know about your recent stay in Lucky Logs Lodge! Our housekeepers work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. Thank you for letting us know about the carpets. We will be scheduling them to be cleaned. Thank you again for your review and thank you for choosing Cabins USA!

95 of 101 Guest Review

Guest Rating: 10
Margaret H.Dayton, OH
Stayed on 07/27/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My only suggestion would be to also have a recycling bin for recyclables.

96 of 101 Guest Review

Guest Rating: 9.8
Terry S.Flynn, TX
Stayed on 07/20/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was awesome !! Love it !!
The only thing I would change would be the Internet service.. It was slow .. Sometimes VERY slow ...
And maybe add a couple more kitchen towels and dish cloths !!
I woul highly recommend Cabins USA
Company Response:
Thank you for your review, Terry. We are delighted that you enjoyed Lucky Logs Lodge. We appreciate your feedback. We appreciate all your recommendations and hope to see you again soon.

97 of 101 Guest Review

Guest Rating: 9.5
Robert H.Red Bay, AL
Stayed on 06/03/2015
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 8
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was amazing!! Loved the location. Had everything we needed!! Definitely want to stay here again!!!
Company Response:
Thank you so much for your kind review! We here at Cabins USA work hard to make sure that each of our guests have the same wonderful experience that you did. Please feel free to call one of our reservationists if you would like any help in planning your next trip to our area. They are always more than happy to help each of our guests find the perfect cabin. Thank you again for your review and we look forward to having you as our guest again!

98 of 101 Guest Review

Guest Rating: 10
Chandra R.Cedartown, GA
Stayed on 05/01/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Lucky Logs was the perfect size for our family (6 adults and 1 toddler). Close to town but you you'd never know it by looking at the woodsy surroundings. The pool table and hot tub are nice additions. Very clean. I would recommend

99 of 101 Guest Review

Guest Rating: 8.5
Anthony L.Vero Beach, FL
Stayed on 04/26/2015
Ratings:
Booking: 8
Staff: 8
Cleanliness: 9
Check In: 8
Value: 7
Comfort: 9
Check Out: 8
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Located short driving distance to everything in the heart of Pigeon Forge. Very clean, beautiful and comfortable. Dealing with Cabins USA was a breeze. Looking forward to the next vacation rental.
Company Response:
Thank you for posting such a positive review! We have passed along your praises to the cleaning and Guest Service crew! Thank you again.

100 of 101 Guest Review

Guest Rating: 9.5
Shelly H.Franklin, TN
Stayed on 04/16/2015
Ratings:
Booking: 9
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

101 of 101 Guest Review

Guest Rating: 10
Tania C.Keystone Heights, FL
Stayed on 12/22/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was amazingly beautiful, close to town,and it was very clean and very comfortable.

Book My Cabin Today!

Cabins USA Official Logo
star star star star star
2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
2 Night Minimum

























































Cabins USA Help Icon
Copyright 2013-2024, Cabins USA LLC, Pigeon Forge, TN

Welcome to Cabins USA! We hope you enjoy your stay with us and look forward to helping you make incredible vacation memories. To help you navigate your Guest User account, we've provided a helpful guide to walk you through the process.

Creating an Account

Creating a guest account is as simple as submitting your email and creating a password. Keep in mind the email used to create your guest account must match the email provided on your reservation.

If a different email is on your reservation, you'll need to create a guest account with that email to manage the reservation.

When finished, an email will be sent to confirm your email address. Follow the steps in the email to complete the creation of your account.

Note: If you need to change the email address on your reservation, please contact the reservations office for further assistance.

Managing Your Account

Once your account is created, you can start managing your reservations. Your guest reservations will show as follows:

Click on the view button to get more details about each reservation. Within the reservation, you'll be able to do three things, which are:

Submit a Trouble Ticket

Click the report issue button for maintenance needs or other concerns during your stay. Briefly describe your issue, provide contact information, and submit up to 3 photos detailing your situation if applicable.

Submit Cancellation Request

This must be done before check-in and per our policies. Within the request, provide a reason for cancellation and click submit. After submitting your request, one of our reservationists must complete the cancellation process before your reservation is canceled.

Make a Payment

For future stays with a balance open, you can make credit card payments from $50 up to the total cost of the reservation.

Additional Information

If you have a future reservation and haven't completed the Express Check-In, please send your confirmation number and email used for the reservation to reservations@cabinsusa.com to request an invitation to complete the process.

After you've signed all reservation documents and paid the balance in full, you'll receive an email with your active stay information 8 hours prior to arrival, which includes the following:

Note: If the reservation documents have not been signed electronically and/or the balance has not been paid three days prior to arrival via the credit card on file, you must check in at our 2140 Parkway office. Our office hours are currently 8:00am - 10:00pm, Monday thru Sunday.

Contact Us

Didn't find the information you needed? Contact Us for further assistance with your reservation or guest account.

Thank you for choosing us for your Smoky Mountain vacation! We look forward to helping you make your dream vacation a reality!

Warm regards,

Cabins USA

Interested in receiving our newsletter? Simply provide your full name and email address in these fields to begin receiving information. By doing so, you can learn about special promotions and events in the Smoky Mountains!

We respect our customer's privacy and feel it is disrespectful to bombard anyone with emails. We treat all information that customers share with us as private and confidential. Cabins USA never shares this information with third party sites.

Arrival Date: Mandatory, select or enter date you will arrive (MM/DD/YYYY)

Nights: Mandatory, select or enter the number of Nights you will be staying with us

Promotional Code: Must enter a valid code

Optional Search Items: (Amenties, Cities, etc)
Below are several boxes in which you can either select from a drop down list or click on a check box to the left of an item to select.

Changing the contents of any drop down list or selecting/deselecting a check box will broaden or narrow the number of properties displayed by your search. You don't have to wait until the search completes to select/deselect items for your perfect search.

You must hit the SEARCH button to start your first search. It is unnecessary to hit the SEARCH button after doing your first search, unless you changed to another web page, changed the Arrival Date or number of Nights.

Add to Favorites: As you visit individual property pages or pages with listings of several properties on them, you have the option to click on the "+ Favorites" for each particular property, which automatically adds the property to your list of Favorites for consideration. The number next to the Favorites tab, left sidebar, will increase up to 99 possible Favorites. When ready, click on the Favorites tab to view a list of your selected Favorites.

Remove from Favorites: You may de-select (remove) properties from your Favorites you no longer wish to consider by either clicking on the minus icon to the right or by clicking on the "- Favorites" displayed on property list pages and each property details page for properties listed in your Favorites.

Compare Favorites: Click in the check boxes to the left of the property name, in your Favorites, you wish to compare. No more than 3 boxes may be selected at one time. When ready, hit the Compare button for a comparison of the 3 selected properties.

Follow the above "Remove from Favorites" instructions to remove a property from the comparison and your Favorites.

To add another property from your Favorites list for comparison, click the check box to the left of the property name in your Favorites and hit the Compare button.

Repeat the above steps to find your ultimate vacation accommodations. Need assistance or have questions, please give us a call so we may better serve you!

View List: Displays a full list of all your Favorites with some details.

Remove All: Clears all properties from your Favorites so you may start over.