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Bear Tracks Guest Reviews

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1 Bedroom, 1 Bath, Sleeps 2, Cabin Rental
with 1 level cabin, 1 king bed, 1 queen bed, bbq grill, deck, electric fireplace, hot tub, wifi internet, jetted tub, pool table, wooded view, non smoking
Overall Rating: 9.4 / 10

1 of 162 Guest Review

Guest Rating: 9.6
Michelle C.Grottoues, VA
Stayed on 02/19/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My husband and I love this cabin. We have stayed here a few times. The negative is the steep walkway from the street to the deck. It also needs a washer and dryer.

2 of 162 Guest Review

Guest Rating: 10
Michael D.East Bend, NC
Stayed on 01/19/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice cabin and amenities, clean and spacious one of the nicest for a single bedroom would definitely recommend

3 of 162 Guest Review

Guest Rating: 9.5
Matthew R.Cincinnati, OH
Stayed on 01/07/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The cabin itself is really nice with just a couple minor inconveniences.
Positives: I love the location. Very close to the Parkway and the entrance to the SMNP. The mattress on the bed was amazingly comfortable. I wish I could take it home. The cabin is the right size for two adults and possibly two small children. The kitchen was nice, even though it has a small counter. The hot tub and jet tub were both nice. The back porch had a nice wooded view and a couple rockers! There were some glimpses of the mountains.
Areas for improvement. The bathroom really was small. I'm not a big guy but the shower was tight. Space is needed to hang clothes and coats if the small closet is used for storage. The driveway was extremely steep for parking and path that led to the steps. It was impossible to get up the hill in the morning with ice both on the steps and concrete path. Pool table needs new felt if kept. A nice sit at counter space would really make the space fantastic.
Overall, this is a good, affordable cabin that really only has minor issues. I would definitely stay here again, but not in the winter due to the driveway.

4 of 162 Guest Review

Guest Rating: 8.5
Cameran F.Man, WV
Stayed on 12/26/2023
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 5
Would Recommend Property: 10
Guest Comments:
I made 3 calls to office and I spoke to 3 different people. I don't remember the names. But I know it was 2 women and 1 man. The man went above and beyond and was very professional and polite. The 2 women was not so friendly.

5 of 162 Guest Review

Guest Rating: 9.7
Christina H.Petal, MS
Stayed on 12/21/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We booked the cabin for our honeymoon and we discovered on the second day that the shower curtain had mildew all over the bottom of it when my husband went to go take a shower, I went to take a relaxing bath in the jacuzzi tub that morning too and on two of the jets where the water comes through to fill it up worked when it came to filling it up but the rest of the jets worked when you turned the jet parts on and the water smelt like chlorine because of whoever cleaned the tub didn't get all the chlorine out, the hot tub had to much chlorine in it, and the cabin really washed mulched decorated for Christmas it only had a tree with some ornaments
On it and two stockings hanging over the i of snowfireplace. The maintenance guy did come and fix everything that was wrong except for the Christmas decorations part because that is the cabin owners job. After the issue where fixed everything else was good and we had a great time. We will book with cabins USA again but with a different cabin next time.

6 of 162 Guest Review

Guest Rating: 10
Denise B.Jeffersonville, KY
Stayed on 12/09/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

7 of 162 Guest Review

Guest Rating: 10
Elizabeth A.Austin, TX
Stayed on 10/30/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

8 of 162 Guest Review

Guest Rating: 8.7
Jeanne W.Monroe, NC
Stayed on 10/12/2023
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 7
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Bear tracks is a great cabin. I was surprised at it's location being as close to the middle of Pigeon Forge, which turned out to be good. The actual location of the cabin was in a cul de sac with 6 other cabins in the middle of a development of multiple houses. Fortunately, only one cabin was being rented nexted to me, but the kids were kind of loud, but it didn't last long. I would rent Bear Tracks again!

9 of 162 Guest Review

Guest Rating: 9.8
Keith F.Winfield, AL
Stayed on 09/17/2023
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything went smoothly. GPS would not get to the cabin but I called and the guest associate was very friendly and helped me find the cabin. She stayed on the phone with me until I arrived at the location

10 of 162 Guest Review

Guest Rating: 8.7
Kenneth F.Sugar Grove, PA
Stayed on 09/13/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
Cabin was okay. Definitely needs some updates and the parking and entrance into the cabin is very steep. Pictures of property were taken was cabin was built, this property is showing its age. Not as nice of a cabin as we were expecting.

11 of 162 Guest Review

Guest Rating: 9.8
Latisha E.Waynesville, NC
Stayed on 09/16/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

12 of 162 Guest Review

Guest Rating: 8.9
Miyako O.Saint Charles, IL
Stayed on 09/01/2023
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
My husband and I loved this place. It was the perfect honeymoon hideaway for a newlywed. Whereas the bathroom was large, the toilet area was small, and my husband, who is of larger size, had difficulty using it. The driveway incline was a little steeper than what I am used to. There is no washer/dryer in the unit. BUT The place was clean and all amenities were as advertised. We are definitely booking with CabinsUSA next year.

13 of 162 Guest Review

Guest Rating: 9.1
Tamber G.Winslow, IN
Stayed on 07/29/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The pictures need updated. We picked this cabin for our deck wedding and it looked much older than the picts. Stain peeling, the rocking chairs very weathered, bee holes and dead vines on cabin walls outside, beer bottles had been thrown off the deck and still laid there.The big windows were very dirty and couldn't see through the layer of film, cob webs in indoor light fixtures. We made the best of it though. The cabin was great otherwise, if it wasn't for our wedding and pictures I wouldn't have cared about any of the above. We did like to watch TV late at night and we struggled big time getting the hdmi cord to work, was very staticky. After lots of messing with it we figured out the hdmi #2 slot on the TV worked better. Again, we don't go on vacation to watch TV, so no biggie. There's also no mountain view in the summer, hidden by trees. Hot tub was great! Bed super comfy! Bathroom clean! Would still go back!

14 of 162 Guest Review

Guest Rating: 8.5
Alexandra .Wooster, OH
Stayed on 06/26/2023
Ratings:
Booking: 10
Staff: 7
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8

15 of 162 Guest Review

Guest Rating: 8.7
June A.Milford, NJ
Stayed on 06/18/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The property looked as if there was no upkeep. Visible damage from carpenter bees or woodpeckers on the outside of the cabin. Wear in general indoors. As an fyi the surface light for the microwave over the stove did not work - light bulb probably needs replacing. Also, we had heavy rain while we were there and noticed a few drops of water coming from the roof into the living area (near the right of the TV area just off the right side of the coffee table). I was a little disappointed with the view. Thought it would be more of a Mountain View but there were trees covering any view. We enjoyed the privacy and quietness and the proximity to Pigeon Forge attractions.

16 of 162 Guest Review

Guest Rating: 7.4
Heather G.Clyde, MI
Stayed on 04/22/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 3
Comfort: 5
Check Out: 10
Amenities: 5
Location: 8
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
We rented the cabin for the 2nd time in 3 years. We will NOT rent again. It's a shame that the cabins is showing the years, meaning the pool table has stains all over, fingerprints all over the cablebox, microwave door is hard to open due to closeness, refrigerator door also rubbing on wall making it hard to open, deck needs attention as well. It's still a great place to stay but it is getting shabby and the price isn't reflective.

17 of 162 Guest Review

Guest Rating: 9.7
Frederick B.Zebulon, NC
Stayed on 04/10/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We were very happy. Loved the place! Also loved being able to check in & out without seeing anyone. Would definitely recommend

18 of 162 Guest Review

Guest Rating: 9.7
Sharon F.Kingston, TN
Stayed on 03/15/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cute cabin and great location. Could use some new updates though ( ie. new couch, bedspread). Could not get either fireplace to work so that was disappointing because I picked the cabin for one reason because of the fireplace on the deck. Also couldn't figure out how to work the tv's. Could have used some instructions on how all the different remotes worked. Probably was operator error on using both the tv's and fireplaces. Lol ! I really enjoyed my time at the cabin playing pool and hanging out in the hot tub. I would stay here again.

19 of 162 Guest Review

Guest Rating: 9.5
Daniel B.Bessemer City, NC
Stayed on 02/25/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

20 of 162 Guest Review

Guest Rating: 8.7
Roy S.Coeburn, VA
Stayed on 02/04/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Stay was great! Only complaint was the fireplace in the living room would not work and the pool table had holes in the pockets and was a little rough. Everything else was great!

21 of 162 Guest Review

Guest Rating: 9.8
Lasandra A.Columbus, MS
Stayed on 11/23/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

22 of 162 Guest Review

Guest Rating: 9.3
Steven S.Diamondhead, MS
Stayed on 11/18/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The fireplace didn't work on day 1, but was fixed for day 2.
The pool table pockets have holes in them which put a damper on that experience. The location was fantastic,view was great, bed was comfortable

23 of 162 Guest Review

Guest Rating: 9.0
Connie B.Saint Paris, OH
Stayed on 08/13/2022
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

24 of 162 Guest Review

Guest Rating: 9.3
Kevin T.Fairview, PA
Stayed on 08/01/2022
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The cabin was great. The only thing my wife wished.....was that the fire places were active, not just a seasonal benefit. She wanted to enjoy them in the evening. The property was close to all of the attractions which was a bonus. We were expecting it to be in a more secluded area with a a mountain view. Over all.....our stay was great!

25 of 162 Guest Review

Guest Rating: 7.7
David O.Evans City, PA
Stayed on 07/11/2022
Ratings:
Booking: 9
Staff: 0
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 5
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very cute cabin

26 of 162 Guest Review

Guest Rating: 10
Amber E.New Castle, IN
Stayed on 05/07/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Booked it originally for February and I unfortunately had to work and was going to miss check in and about half of my stay. They were so gracious as to let me reschedule my reservation and it was well worth it!
I have plans to book with them again!
Thankyou for the peaceful cabin and such a beautiful place with an excellent view.
Practiced the Art of doing nothing on the back deck with fire place and hot tub a lot! Truly a great experience.

27 of 162 Guest Review

Guest Rating: 9.3
Steven G.Morton, IL
Stayed on 02/18/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9

28 of 162 Guest Review

Guest Rating: 9.5
Austyn M.Stafford, VA
Stayed on 02/04/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 6
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Only issue we came across were the water heater isn't large enough to supply enough hot water to fill the jacuzzi tub. Other than that, good location, close to everything!

29 of 162 Guest Review

Guest Rating: 10
Marc C.Elkhart, IN
Stayed on 09/27/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place to stay

30 of 162 Guest Review

Guest Rating: 10
Timothy W.Louisville, KY
Stayed on 09/12/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was great. Thank you!

31 of 162 Guest Review

Guest Rating: 10
James J.Chicago, IL
Stayed on 08/09/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
They stay was amazing and we will definitely be coming back in the near future and I have already been talking with family planning another stay with more people and if not me and my wife will definitely be back, I can't stop talking and recommending people to go to the website and check it out my wife loved it thank you so much.

32 of 162 Guest Review

Guest Rating: 9.6
Angela W.Elkton, MD
Stayed on 08/02/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We enjoyed our stay at Bear Tracks, two things that could be better is the hot tub outside it took way too long to heat up so we never used it and the jetted tub in the cabin needs better water pressure to fill quicker. We loved the location because we were not far away from everything.

33 of 162 Guest Review

Guest Rating: 10
Sabryna A.Edgerton, OH
Stayed on 06/10/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Definitely a cute cabin for a couple! I would highly recommend staying in it. Everything was so clean and it was in a perfect location!

34 of 162 Guest Review

Guest Rating: 9.9
Alicia B.Benton Harbor, MI
Stayed on 06/07/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

35 of 162 Guest Review

Guest Rating: 10
David M.Lebanon, TN
Stayed on 03/17/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Only the incline from the steps to the parking area was a slight issue. Easy to slip in wet or icy conditions.

36 of 162 Guest Review

Guest Rating: 9.2
Larry K.Newton, NC
Stayed on 02/08/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
good cabin, close to everything, odd it was in a neighborhood but as stated before very close to all the sites and attractions. we wanted to stay longer. we enjoyed our stay.

37 of 162 Guest Review

Guest Rating: 10
Eddie T.Joliet, IL
Stayed on 02/05/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was an amazing experience, extremely happy with everything, can't wait to book a bigger cabin with the whole family.

38 of 162 Guest Review

Guest Rating: 9.8
Branesha H.Tifton, GA
Stayed on 12/18/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

39 of 162 Guest Review

Guest Rating: 9.6
Aaron L.Boynton Beach, FL
Stayed on 11/12/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

40 of 162 Guest Review

Guest Rating: 9.5
Nanette B.Marion, IN
Stayed on 11/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We've stayed at this cabin several times . Mostly a10 all around . However this year the hot tub would never reach ideal temp and was leaking onto the ground below . This has evidently been going on for some time , the wooden deck was black around the edge of the hot tub as if rotten wood . The couch had been replaced and was wonderful , the bed was very comfortable. Minor but in need of being replaced was the blender , the lid was broken in several places . We love to visit and hate to go home !

41 of 162 Guest Review

Guest Rating: 9.1
Keisha N.Covington, GA
Stayed on 09/27/2020
Ratings:
Booking: 10
Staff: 0
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

42 of 162 Guest Review

Guest Rating: 8.0
Dale G.Meridian, MS
Stayed on 09/24/2020
Ratings:
Booking: 8
Staff: 9
Cleanliness: 8
Check In: 9
Value: 7
Comfort: 8
Check Out: 9
Amenities: 8
Location: 7
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
Hand rail was broken. Incline was to steep for someone with hip and knee problems. Not informed about steep incline. Will not be recommending to friends. We will not be renting this cabin again due to problems getting in and down to cabin.

43 of 162 Guest Review

Guest Rating: 8.4
Greg P.Albany, GA
Stayed on 08/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 7
Location: 5
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
We were expecting a secluded cabin location, however it was located in a residential neighborhood with other cabins right next to it. Although I read comments submitted 4 months ago about construction noise from a cabin being built next door, I never expected it to still be going on now. The cabin itself was very nice and had a very comfortable bed, however the sofa was uncomfortable. If you prefer to be close to the parkway and don't mind the proximity to the other cabins/houses, this cabin may be a good choice for some people.

44 of 162 Guest Review

Guest Rating: 10
Joseph A.Murphy, NC
Stayed on 08/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

45 of 162 Guest Review

Guest Rating: 10
Kristi A.Oxford, OH
Stayed on 06/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was beautiful and relaxing. We are excited to return again sometime.

46 of 162 Guest Review

Guest Rating: 10
Sheryl M.Indianapolis, IN
Stayed on 05/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was wonderful. Cabin was easy to fine and very nice. I would suggest putting some blinds on those west facing windows - it got really hot in the main room from sunshine! We had a great weekend.

47 of 162 Guest Review

Guest Rating: 10
Charese M.Springfield, TN
Stayed on 05/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

48 of 162 Guest Review

Guest Rating: 8.3
Cody M.Ridge Farm, IL
Stayed on 04/26/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 8
Location: 5
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
We loved the actual cabin. Hot tub was very relaxing. Only issue was the construction of a new cabin next door that woke us up each morning with dump trucks and backhoes

49 of 162 Guest Review

Guest Rating: 9.5
Eulis L.Knoxville, TN
Stayed on 03/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Come for a peaceful weekend but building a new cabin next door . They worked till 6 45 Friday and 7 30 Saturday morning got woke up with building so weekend wasted .

50 of 162 Guest Review

Guest Rating: 10
James J.Charlotte, NC
Stayed on 03/13/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I booked the cabin for a weekend getaway for my wife's birthday. I was pleasantly surprised by how cleanly the cabin was and its location in proximity to everything. The cabin gave us a feeling of being secluded while still close to everything. We enjoyed our time and plan to visit again.

51 of 162 Guest Review

Guest Rating: 10
Steve M.Ludlow, MS
Stayed on 11/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

52 of 162 Guest Review

Guest Rating: 10
Steven B.Port St Lucie, FL
Stayed on 10/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

53 of 162 Guest Review

Guest Rating: 8.6
Jerry H.Albertson, NC
Stayed on 09/30/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 8
Check Out: 9
Amenities: 9
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The only concern was there was about a dozen flying bugs in the house we tried to kill off, otherwise good.

54 of 162 Guest Review

Guest Rating: 8.6
Niles C.Kettering, OH
Stayed on 09/06/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 9
Check Out: 9
Amenities: 9
Location: 6
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
I wish it was Secluded

55 of 162 Guest Review

Guest Rating: 9.5
Brian C.Spring Hill, TN
Stayed on 08/16/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall stay was WONDERFUL! Prompt attention and response was greatly appreciated when we needed a wasps nest above the hot tub removed. Relaxing atmosphere and much needed Anniversary getaway! Thank you 😊

56 of 162 Guest Review

Guest Rating: 9.5
Natalia M.Bethesda, MD
Stayed on 07/21/2019
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin! Really enjoyed our stay, especially the pool table and bath tub!

57 of 162 Guest Review

Guest Rating: 10
Angelique C.Nashville, TN
Stayed on 07/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My husband and I stayed in this cabin for an extended weekend and we just loved it. The cabin was clean and beautiful. We were only 10 minutes max away from everything, but the cabin still had the secluded and private feel. We absolutely loved it.

58 of 162 Guest Review

Guest Rating: 8.9
Carolyn L.Fisherville, KY
Stayed on 07/08/2019
Ratings:
Booking: 8
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Enjoyed the cabin for most part, there were few minor things Such as drain doesn’t work in tub so wasn’t able to use the large jacuzzi tub inside kept losing water and the hot tub had a wasp nest right above it in left corner and was full of wasps.

59 of 162 Guest Review

Guest Rating: 10
John W.Newark, DE
Stayed on 07/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was perfect, cabin was very nice and clean and easy to get to. And also very friendly service

60 of 162 Guest Review

Guest Rating: 10
Nancy S.Winchester, OH
Stayed on 06/29/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was awesome. I stay here was wonderful! Enjoyed the hot tub very much. It was so cozy. Very clean. Hope to be able to come and stay on a cabin from you guys again.

61 of 162 Guest Review

Guest Rating: 10
Steven K.Fyffe, AL
Stayed on 06/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything from booking the cabin to actually staying in the cabin was amazing the staff are super nice and respectful people and the cabin was gorgeous in pictures and gorgeous in person. The cabin felt like a home and was super comfortable to stay in! I would recommend this cabin to anyone wanting a great place to stay with an amazing price. The cabin was my favorite part of the entire visit there!

62 of 162 Guest Review

Guest Rating: 9.5
Shannon K.Roebuck, SC
Stayed on 05/03/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 9
Value: 10
Comfort: 10
Check Out: 8
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved this cabin. It was so relaxing and had just about everything we needed. The only things that would have made our trip even better would have been if the blower on the fire place on the back porch was stronger and also having a good quality wine opener. Other than that I cant wait to come back to this cabin multiple times in the future.

63 of 162 Guest Review

Guest Rating: 9.1
Neshawd W.Seneca, SC
Stayed on 03/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
excellent stay for my significant other & i. would definitely recommend & stay longer next time. one problem where grill is located oddly on a hill & doesn’t allow for the best access is all i can comment on due to the superb upkeep of the property.

64 of 162 Guest Review

Guest Rating: 9.9
Diane W.Ranson, WV
Stayed on 02/13/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved it! Perfect location, private, yet close to town. Wonderful weekend stay for our anniversary. If there is one thing to recommend it would LAMPS. There is only bright overheads but a few lamps would be perfect.

65 of 162 Guest Review

Guest Rating: 10
Tonya S.Rising Sun, IN
Stayed on 12/09/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved our Cabin ! Bear Tracks ! Plan on coming back soon !!
We took advantage of the express check in service . It was wonderful just going straight to cabin like going home and check out was as easy as leaving home ! We most definitely will be using Cabins USA in the future :)

66 of 162 Guest Review

Guest Rating: 8.5
Lacretia R.Greenville, SC
Stayed on 11/29/2018
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 8
Value: 7
Comfort: 10
Check Out: 10
Amenities: 6
Location: 6
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
I loved this property! Had a great view and location only downfall experienced was lighting going into the cabin needs more lighting around property when entering late at night

67 of 162 Guest Review

Guest Rating: 9.2
Bailey S.Abbeville, LA
Stayed on 11/19/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 6
Would Recommend Company: 10
Would Recommend Property: 7

68 of 162 Guest Review

Guest Rating: 9.2
Nanette B.Marion, IN
Stayed on 10/20/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

69 of 162 Guest Review

Guest Rating: 10
Jessica C.Glasgow, KY
Stayed on 09/29/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

70 of 162 Guest Review

Guest Rating: 7.3
Jeffrey B.Erin, TN
Stayed on 09/10/2018
Ratings:
Booking: 8
Staff: 5
Cleanliness: 4
Check In: 8
Value: 7
Comfort: 8
Check Out: 8
Amenities: 7
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
The sound did not work on the main TV, and the dusting could have been done better. Also, there were cob webs hanging from the ceiling and some hairs in the shower. Would have appreciated lighting of some sort on the front deck/steps. Perhaps motion lights or something. It was pitch dark and this made those steps fairly treacherous. Especially, if carrying anything. Also, it was rather difficult to get in touch with anyone as the wait time was frustrating. One more thing, perhaps Keurigs would be a better choice for a coffee maker nowadays rather than a dripper.

Don't mean to be negative though. Just making minor suggestions. Overall, my wife and I were VERY satisfied with our stay and are definitely looking forward to booking with you again.

71 of 162 Guest Review

Guest Rating: 9.9
Mariah H.Nettie, WV
Stayed on 09/02/2018
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

72 of 162 Guest Review

Guest Rating: 9.8
Kenneth W.Stockbridge, GA
Stayed on 06/20/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The outside of the cabin needed to be freshened up a bit, wood boring bees in siding and decks needed a fresh coat. The inside is very nice although I did not expect to be in a house subdivision, I would have prefered to be in a cabin community with all the amenities.

73 of 162 Guest Review

Guest Rating: 10
Troy N.Marshall, NC
Stayed on 06/09/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The staff was great on helping me and really great on helping me make my girlfriends weekend really special and also great by helping me find a florist to make her head spin thank you all for a great romantic get away couldn’t have done it without yall

74 of 162 Guest Review

Guest Rating: 10
Zachary S.Codorus, PA
Stayed on 05/28/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was an awesome place for our honeymoon

75 of 162 Guest Review

Guest Rating: 9.3
Terri H.Batavia, OH
Stayed on 04/26/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
We really liked the cabin because it was so open and roomy.. However the outside fireplace did not work.. the driveway for the cabin is very steep..
Also all the drawers in the chest was full with blankets and whatever so we only Harv one drawer that was available for our use. and there was only a few hangers to hang clothes on.. The nightstand drawers were available but they was to small for clothing..
I would definitely use cabins Usa again but I think I would choose a different cabin.

76 of 162 Guest Review

Guest Rating: 8.8
Chelsea C.Pleasant Hill, OH
Stayed on 04/18/2018
Ratings:
Booking: 10
Staff: 7
Cleanliness: 7
Check In: 7
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was great location off the strip, perfect for just two! Enjoyed the view. Overall great experience. Only complaint I would have is they never mentioned a return guest discount and if it wasn’t for my mother in law I wouldn’t have known and this was my fourth time booking with Cabins USA.

77 of 162 Guest Review

Guest Rating: 9.8
Candace B.Murfreesboro, TN
Stayed on 04/01/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Nice place, didn't want to leave. Only thing there was an ant problem.

78 of 162 Guest Review

Guest Rating: 9.9
Anna K.Ashford, WV
Stayed on 03/09/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin was great. My only issue was the channel selection. We couldn’t get the basketball game tournaments. We were pretty bummed. Other than that, it was a perfect weekend in a perfect place!

79 of 162 Guest Review

Guest Rating: 9.7
Patricia J.Fairlawn, VA
Stayed on 02/28/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

80 of 162 Guest Review

Guest Rating: 10
Ronnie &.Calhoun, GA
Stayed on 01/20/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We rented the Bear Tracks cabin for our honeymoon. It was a beautiful cabin with just the right amount of room. Very quiet, peaceful neighborhood. The fireplace on the back porch didn't work but the one inside did. It was located not far off the main road, so easy access to everything. We stayed for 5 days and had a great time. We will definitely be renting again from Cabins USA! We got a great deal and everyone we spoke with was very nice and professional.

81 of 162 Guest Review

Guest Rating: 7.6
Tim B.Athens, AL
Stayed on 12/04/2017
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 6
Comfort: 4
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Cabin is nice for 2 people. The mattress on the bed is horrible it sinks in the middle. The living room area needs a recliner all there is is a couch that's not that comfortable.

82 of 162 Guest Review

Guest Rating: 9.9
Roy W.North Canton, OH
Stayed on 11/06/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
we really like how access to Dixie was so easy. we made the mistake of putting our trash out the night before we were leaving and at 2AM heard commotion on front porch , with noses pressed to window , there was a huge black bear enjoying our banana peelings , Apple cores , and tangerines. that ended our week at the cabin on a real high note. would definitely stay at this cabin again. THANK YOU cabin usa

83 of 162 Guest Review

Guest Rating: 9.3
Nanette B.Marion, IN
Stayed on 10/29/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The Direct TV box had been melted over the fireplace by a previous guest . Maintenance staff was there quickly to check on the problem . He took the old box , unfortunately it took several days for it to get replaced. The same gentleman came back to replace the new one . Wish we would have gotten his name . He was awesome , he deserves kudos for fixing the problem as promptly as he could . On another note we stayed in this cabin 4 years ago , the bed was great then , however the mattress definitely needs replaced now . The location is very convenient.

84 of 162 Guest Review

Guest Rating: 10
Keesha W.Cleveland, OH
Stayed on 10/20/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

85 of 162 Guest Review

Guest Rating: 9.2
Kelly L.Kings Mountain, NC
Stayed on 10/09/2017
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 9
Value: 7
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
I had to go out and buy toilet paper. Only had 2 rolls for the week. 2 rolls wasn't enough! Also you could have left a few extra towels. Had to reuse towels to dry off the morning we left because we didn't have enough for the week in the cabin. Other than not enough towels and buying toilet paper the cabin was nice.

86 of 162 Guest Review

Guest Rating: 9.5
Niki Y.Madison, NC
Stayed on 09/21/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Only thing we didn't like was we thought it was going to be off by itself but other than that it was great.

87 of 162 Guest Review

Guest Rating: 10
Steven T.Chesterfield, MO
Stayed on 08/25/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

88 of 162 Guest Review

Guest Rating: 9.7
Kathy D.Oak Grove, LA
Stayed on 08/18/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

89 of 162 Guest Review

Guest Rating: 10
Kimberly L.Lewisport, KY
Stayed on 08/10/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice and clean cabin , we loved the location so close to the parkway. Checking in and out was so easy, we love renting from cabins usa, it is the only company we use. Can't wait to come back.
Company Response:
Thank you for all of your kind words! We here at Cabins USA are always happy to hear how our guest's enjoy their stays with us. Thank you for choosing Cabins USA and we look forward to seeing you again soon!

90 of 162 Guest Review

Guest Rating: 9.2
Morgan M.Cincinnati, OH
Stayed on 08/14/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved our cabin!

91 of 162 Guest Review

Guest Rating: 9.4
Denise G.Lititz, PA
Stayed on 07/26/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 6

92 of 162 Guest Review

Guest Rating: 10
Ron B.Shinnston, WV
Stayed on 07/06/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

93 of 162 Guest Review

Guest Rating: 9.6
Rosalyn H.Brunswick, GA
Stayed on 06/09/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
We enjoyed our stay the people are very friendly
We were very surprised with the attraction there was a lot to do a very nice vacation for family or a honeymoon!!!
Company Response:
Thank you for all of your kind words! We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again soon!

94 of 162 Guest Review

Guest Rating: 9.5
Nicole M.Myrtle Beach, SC
Stayed on 03/29/2017
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I just gave the staff a 5 because i didn't interact with anyone

95 of 162 Guest Review

Guest Rating: 8.7
Ashley F.Johnson City, TN
Stayed on 03/09/2017
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Nice cabin, great location, clean, appreciated the fireplaces inside and outside. Only minor downfall, no washer/dryer and no ESPN or sports channel on cable for the sports folks, Otherwise really enjoyed our stay!
Company Response:
Thank you for taking the time to let us know about your recent stay in Bear Tracks! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

96 of 162 Guest Review

Guest Rating: 9.8
Stacey G.Maryville, TN
Stayed on 03/02/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

97 of 162 Guest Review

Guest Rating: 7.4
Lori M.Alexandria, KY
Stayed on 11/23/2016
Ratings:
Booking: 10
Staff: 0
Cleanliness: 8
Check In: 10
Value: 6
Comfort: 5
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Hi, The cabin for what we needed was fine. It's so small I would have rather not a pool table in the middle of the room taking up space. The outside light on the cabin is not working so at night it made it very difficult to see to get to and from your car and to the cabin. It has a pretty good slant in the driveway and I had to really be careful and use the light from my phone to see where I was going. Other than that, it was clean and convenient to the main drag. The check in and out is awesome! Makes life really easy. I can't really give an opinion on the staff because I never spoke or saw anyone.

98 of 162 Guest Review

Guest Rating: 9.0
Phillip P.Warrior, AL
Stayed on 10/30/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 1
Would Recommend Company: 10
Would Recommend Property: 10

99 of 162 Guest Review

Guest Rating: 9.6
Melissa M.Brooksville, FL
Stayed on 09/12/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My coworker recommended cabins USA for our trip to Pigeon Forge and I am really glad that I listened to her. The cost was comparable to the hotels and it was 100 times better than if we stayed at one! Just being of "the strip" is worth staying at a cabin, but with the amenities we had, we didn't even have to go to the strip! Our cabin had a full kitchen, pool table, inside Jacuzzi, and outside hot tub as well as internet access. It was only 5 minutes from "parkway" but seemed like it was a world away! The cabin was perfect. It was clean, roomy, and had everything we needed. If you are planning on visiting the area, I would highly recommend a cabin off the beaten path... The strip is very congested and noisy. Its fine to visit, but I am so happy we didn't stay there. I am a natural cynic and assumed that the cabin was too good to be true, but it wasn't. I was not fond of all the charges...especially the one "if you break something" that doesn't even get refunded, but all in all it was worth every penny. We reserved late so were able to get an even more expensive cabin for less than a motel! Perfect get away!

100 of 162 Guest Review

Guest Rating: 9.3
Tasha W.Whitestown, IN
Stayed on 09/02/2016
Ratings:
Booking: 10
Staff: 8
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 8
Would Recommend Property: 9

101 of 162 Guest Review

Guest Rating: 10
Joseph F.Elizabethton, TN
Stayed on 08/05/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

102 of 162 Guest Review

Guest Rating: 10
Patricia E.Barbourville, KY
Stayed on 07/13/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My Husband an I loved Bear Tracks nice cabin an the location was great not even 5 minutes away from the strip which saved us on gas an time getting out an about. Would definitely recommend Bear tracks an love to stay there again. Thanks cabins Usa
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

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Guest Rating: 9.5
Brittany W.Charlotte, NC
Stayed on 07/09/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 10

104 of 162 Guest Review

Guest Rating: 10
Tyler T.Gonzales, LA
Stayed on 05/13/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 10
Laverna S.Wittensville, KY
Stayed on 05/08/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved it it was beautiful and we would love to stay here again😀
Company Response:
Thank you for all of your kind words! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

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Guest Rating: 10
Brittany T.Beckley, WV
Stayed on 04/22/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Bear Tracks was booked for my husband and I's honeymoon. From the time we checked in until we checked out, we had nothing but an amazing experience! The staff was kind and very helpful, and the cabin itself was so much more than what we even expected! It was well worth the great price that we paid! The location was perfect also! Far enough to not be bothered by city traffic, but close enough to be there within minutes. We will most definitely be recommending this company and cabin to others and will also continue to rent with this company in the future!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same amazing time you experienced while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

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Guest Rating: 9.8
Kevin A.Wellington, OH
Stayed on 03/24/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We had a great time in Pigeon Forge. There is so much to see here. The cabin was very nice also.
Company Response:
I am so happy to hear that you enjoyed your visit to the Smokies! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

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Guest Rating: 10
Jennifer L.Brevard, NC
Stayed on 03/08/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We recently stayed in Bear Tracks and it was awesome! Great location and super comfortable. Check in was quick and simple. I will definitely be staying in a cabin next time. LOVED IT. We had a great trip
Company Response:
I am so happy to hear that you enjoyed your stay in Bear Tracks! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

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Guest Rating: 9.3
Cody A.Glenmont, OH
Stayed on 01/03/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
We had a great stay. When we first arrived the fireplace and the internet were not working. We called maintenance and they were responsive in fixing the issues. The cabin was clean and as pictured. Only complaint would be the view. The cabin is quite close to town and other cabins so it's view is limited, and there are some small tress obstructing what view there is. Overall very happy with our stay and pleased with the responsive staff.
Company Response:
Thank you for taking the time to let us know about your recent stay in Bear Tracks! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while visiting the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

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Guest Rating: 10
Melanie M.Cartersville, GA
Stayed on 12/17/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The check in process was fast and easy the ladies in the office were vrey nice and accomadating. The cabin itself was very easily accessible in a great location. It was very clean and perfect for a weekend getaway. The bed was comfortable and the hot tub was very nice. The electric fireplace was most inviting and heated the cabin nicely,. We will definately be back and will use CabinsUSA.
Company Response:
Thank you for taking the time to let us know about your recent stay in Bear Tracks! When you are a ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to seeing you again soon!

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Guest Rating: 9.4
Brian M.Hedgesville, WV
Stayed on 10/22/2015
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 9
Value: 8
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Loved this cabin. Very clean and a very comfortable bed. The cabin had everything we needed available. Hot tub was nice and clean. Only complaint I would have is the trees located off the rear deck were too tall and blocked the view quite a bit. A few small trees could be removed or just have the tops cut out and would have made the view much better. Other than that I would use Cabins USA again and would use this cabin again if trees would be taken care of.
Company Response:
Thank you for taking the time to let us know about your recent stay in Bear Tracks. Our housekeepers work hard to make sure that each of our cabins are thoroughly cleaned and fully stocked so all our guests have to do is walk in and start relaxing. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and thank you for choosing cabins USA!

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Guest Rating: 10
Tatiana S.Champaign, IL
Stayed on 09/25/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved this cabin! It was clean, very comfortable, and relaxing. Excellent view! We even had bears come and visit on our front porch! Very exciting! We both agreed the cabin really highlighted our vacation and we will be back!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you experienced while vacationing in the Smokies. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

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Guest Rating: 10
Kristen B.Columbus, OH
Stayed on 09/16/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Awesome place to stay! You feel like you are secluded away from everything when really you are just off the little road that runs behind Dixie Stampede! This cabin was very useful during Rodrun----very easy access to back roads like Teaster and Veterans Blvd! Didn't really have to touch Parkway for anything! Very clean and felt like home! Definitely recommend especially if you are planning your honeymoon or an anniversary getaway (:
Company Response:
I am so happy to hear that you enjoyed staying in Bear Tracks! We work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

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Guest Rating: 10
Patricia T.Jackson, OH
Stayed on 09/02/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We liked how close the cabin was to the Parkway. The bed was super comfortable!! A racoon came to visit us every night. They can get the lid off the trash can. The only thing I could suggest is to add a chair or a love seat. My husband likes to lay on the couch. That leaves no where for me to sit. This makes the second time we have used Cabins USA. We will use them again!!
Company Response:
Thank you for continuing to choose Cabins USA when you visit the Smokies! We work hard to make sure that each of our guests have the same great experience you did while vacationing in the Smokies. Your suggestion about additional seating has been forwarded on to our Owner Liaisons and they will be speaking with the owner of the cabin about possibly adding that. Thank you again for choosing Cabins USA and we look forward to having you as our guest again soon!

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Guest Rating: 10
April A.Greenwood, SC
Stayed on 08/23/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 9.6
Dempsey T.Lafayette, LA
Stayed on 08/16/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Really enjoyed the pool table and comfortable bed. Tree growth blocks mountain view from balcony, but is peaceful and feels secluded. Location is great for Pigeon Forge attractions, and at end of town for easy access to Gatlinburg.
Company Response:
Thank you for all of your kind words and I am so happy to hear that you enjoyed your stay in Bear Tracks! We work hard to make sure that each of our guests have the same great stay you experienced while vacationing in the Smokies. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

117 of 162 Guest Review

Guest Rating: 9.5
Crystal E.Somerset, KY
Stayed on 06/05/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
My husband and I stayed at Bear Tracks for a mini getaway for our 5 year wedding anniversary. It's was cozy and exactly what we needed for our short stay. The bed was a bonus! It was super comfy and I slept like a baby. A little bummed about the location of the cabin (it was in a cul de sac-in a subdivision), it looked secluded in the pictures, but we didn't let that ruin our stay. We will deffinatly be using Cabins USA in the future!
Company Response:
Thank you for spending your anniversary with us and I am so happy to hear that you enjoyed your stay in Bear Tracks! The owners of our cabins work hard to make sure that our cabins are furnished not only beautifully, but also with our guest's comfort in mind. Please feel free to contact one of our reservationists if you would like any help in planning your next trip to our area. They are always more than happy to help our guests find the perfect cabin. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

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Guest Rating: 10
Joshua S.Rural Hall, NC
Stayed on 02/13/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Bear tracks was fantastic! A beautiful view, an amazing cabin, and it was just outside of pigeon forge! The bed was one of the most comfortable we have slept in, due to the memory foam. We LOVED the gas fireplace, it really helped to keep us warm. All things considered it was a great cabin at a great price, and we will definitely be back!

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Guest Rating: 8.5
Ron M.Sanford, FL
Stayed on 11/20/2014
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 7
Check Out: 9
Amenities: 10
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Overall, we had a very enjoyable experience. On down side, the couch was decrepit, sagging badly in middle and fake leather peeling off several places. Also, the king-size bed sagged in middle, as well. We reported issues to Cabins.USA. To their credit, they convinced cabin owner to buy a NICE new leather couch. We made do with bed. Excellent mountain view and very close to park and attractions. WE'LL BE BACK!!!
Company Response:
Thank you for your review. We are delighted that you had a great stay with us. We apologize for any inconvenience you may have encountered. We are delighted that we were able to replace the couch during your stay, and we have since then placed a special mattress topper for the bed. We look forward to hearing from you again soon. Please do not forget to call us for your return guest discount.

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Guest Rating: 9.6
Micah K.Tylertown, MS
Stayed on 12/27/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We LOVED this cabin. It was the best way to spend my birthday and New Years. We were a little nervous reading some of the older reviews but the cabin staff took into consideration all of the complaints and changed each and every one of them. We're already planning a trip back next year! Cannot recommend Cabins USA enough!
Company Response:
Thank you for your time reviewing your stay with us. We are delighted that you enjoyed your stay with us, and our staff was able to address any issues that arose efficiently and quickly. We appreciate your business with us and we look forward to hearing from you again soon.

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Guest Rating: 7.0
Virginia L.San Tan Valley,, ARIZONA
Stayed on 12/19/2014
Ratings:
Booking: 10
Staff: 6
Cleanliness: 3
Check In: 7
Value: 7
Comfort: 7
Check Out: 9
Amenities: 5
Location: 8
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
The cabin itself was amazing. We were located within minutes of both Pigeon Forge and Gatlinburg. Upon arrival the check-in staff seemed very eager to get us on our way and did not give off a vibe of friendliness. After finally reaching our cabin and wanting to relax after a long drive, we notice our cabin was never even cleaned! The bed was a mess, dirty rags on the bathroom floor, dirty dishes on the counter AND dishwasher that I had to clean up :( Mind you, we arrived 5 hours after the suggested check-in time. This was dissapointing considering our long out of state drive. The office managed to get someone out there to clean another hour later and the house keeper was fabulous. When the problem was mentioned to the office, we were told "there was nothing they could do about it" and we could not be discounted for our troubles. Hopefully no one else has to deal with this problem in the future!

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Guest Rating: 9.5
Nanette B.Marion, INDIANA
Stayed on 12/05/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Woke up during the night to hear water dripping from the ceiling in the living room and hitting the stone around the fireplace. Did call the office to report it and they did come and look at it but nothing was done. The reason they gave made no sense either, that the fireplace caused the ceiling to warp and leak. it's a gas fireplace that hadn't been on for hours after we went to bed. Other than that we had a great time.

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Guest Rating: 7.9
Patti C.Griffith, IN
Stayed on 10/24/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 7
Check Out: 10
Amenities: 5
Location: 5
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
We have rented before from your company and have been very happy. This year we opted for a smaller cabin and by no fault of yours we were not as pleased. We should have reviewed the property better as it was in a residential area and had no washing/dryer machines. We were somewhat concerned with the walkway (sidewalk) to the cabin which was a steep slope and when wet was dangerous. Overall check-in/check-out process & booking was up to par from our experiences. I DO have a problem with the cleaning staff leaving an envelope for a tip. We were asked to clean dishes, take out garbage, set thermostat, etc., but asked for a tip!! Do you not get a paycheck??? If I chose to leave a tip, I will, if you ask for one I assure you it will be nominal!!
Sincerely, Patti Cannon

124 of 162 Guest Review

Guest Rating: 9.8
Anthony H.Canton , MS
Stayed on 09/21/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 7.8
Tonia G.Taylor, MI
Stayed on 08/22/2014
Ratings:
Booking: 9
Staff: 7
Cleanliness: 7
Check In: 9
Value: 8
Comfort: 5
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The only thing I would have changed was the couch! It's totally sunk in amd has holes in it . Needs a new one bad! Other than that we loved it ♡
Company Response:
Thank you for your stay with us at Bear Tracks. We appreciate your feedback on your stay with us. We will make sure to have this couch inspected. We hope that we will hear from you again soon.

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Guest Rating: 8.9
Ben S.Middlesboro, KY
Stayed on 08/15/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 1
Amenities: 10
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We absolutely loved this cabin. It is just like the pictures. The back view is a little dissapointing, because you see trees and you can see parts of the road. However the cabin is peaceful and spacious. We did have one complaint, and that was checking out. We could not get our call to go through, and we had called for 30 mins trying to check out. Other than that our experience was wonderful!
Company Response:
Thank you for you review. We are delighted you loved staying with us at Bear Tracks. We apologize for any inconvenience you may have encountered during your stay with us. We do have a heavy call volume at times of check-out. We are working towards ways of improvement gong forward. We appreciate your feedback on your stay with us. We hope to hear from you again for you next Smoky Mountain vacation.

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Guest Rating: 9.5
Shari A.Pataskala, OH
Stayed on 07/29/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Our only wish was that the cabin were further up in the mountains. It is close to town in a neighborhood. We loved it though!

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Guest Rating: 8.5
Ashlee L.Birmingham, ALABAMA
Stayed on 06/13/2014
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 7
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The stay was very nice! It was a very nice cabin for 2! My only issue was the couch was very worn out...it feels like your sitting on the floor. But other than that it was an amazing trip! Thanks cabins USA!
Company Response:
Thank you for your review Ashlee. We are delighted you enjoyed you stay with us at Bear Tracks. We apologize if you were inconvenienced regarding the sofa. We will have it inspected immediately. We hope that we will hear from you again for you next getaway to the Smokies.

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Guest Rating: 9.6
Emily B.Jefferson, GA
Stayed on 06/08/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed here for our honeymoon and loved it. It was somewhat secluded which we liked. It was a perfect location if you are wanting to go to Gatlinburg and Pigeon Forge. The staff was very helpful and friendly, especially Casey who we booked with and talked to several times before arriving. The only thing we wished the cabin had was a washing machine and dryer (we thought it had this until we got there and re-read the details online). Overall, we were very pleased and will be a returning guest for Cabins USA!
Company Response:
Thank you for your review Emily. We are delighted that you enjoyed your stay with us in Bear Tracks. We apologize this cabin did not offer the amenity of a washer and dryer. We do have many cabins that do provide this amenity. Please feel free to give us a call for your next vacation and we will assist you in booking a cabin that has everything you are looking for.

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Guest Rating: 9.9
Willie P.Prestonsburg , KY
Stayed on 05/18/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a great visit!! Enjoyed the cabin!!

131 of 162 Guest Review

Guest Rating: 9.8
Brenda P.Greenfield, IN
Stayed on 03/25/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

132 of 162 Guest Review

Guest Rating: 8.3
Melvin M.Adger, ALA
Stayed on 03/13/2014
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 8
Location: 6
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Couch wore out needs replaced
mattress worn needs replaced, sunk in on both sides
lights bulbs blown on gable of house
Company Response:
Thank you for taking the time to write your review Melvin. We appreciate your feedback on your stay with us. Our guests comfort is one of our top priorities, and with your feedback we will be able to look into the comfort Bear Tracks offers. We hope that you will keep us in mind for your future visits to the Smokies.

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Guest Rating: 8.6
Kelly B.Olive Branch, MS
Stayed on 01/23/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 3
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The couch and bed were very uncomfortable. No support. Otherwise, great cabin to stay at.
Company Response:
Thank you for taking the time to write your review. We are delighted that you enjoyed the cabin Bear Tracks. We apologize for the inconvenience you did experience. We hope that you will keep us in mind for your next trip to the Smokies.

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Guest Rating: 10
Jeremy C.Taylors, SC
Stayed on 01/17/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My wife and I loved this cabin! It was very homey and accommodating, and the location was perfect. We will definitely be coming back!

135 of 162 Guest Review

Guest Rating: 9.4
David B.Oak Hill, WV
Stayed on 12/29/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Bear Tracks is the perfect cabin for honeymooner's or anyone looking for a sweet and lovely getaway. The cabin was perfectly located where it was far enough from the business of Pigeon Forge and Gatlinburg but an easy drive to either.

136 of 162 Guest Review

Guest Rating: 8.9
Joel M.Casselberry, FL
Stayed on 12/22/2013
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The entrance way into the cabin from the driveway was extremely steep but overall we had a nice stay.

137 of 162 Guest Review

Guest Rating: 9.4
Justin S.Huntington, WV
Stayed on 12/15/2013
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a blast! Everything we experienced from check-in to check-out was magnificent. The value really is a great bargain. However, there are numerous fees added on such as an administrative fee, cleaning fee, etc., that I figured would have been in the overall cost as opposed to extra expenses. Beyond that, I would stay again.

138 of 162 Guest Review

Guest Rating: 6.8
Angie E.Pittsboro, MS
Stayed on 11/10/2013
Ratings:
Booking: 7
Staff: 8
Cleanliness: 7
Check In: 7
Value: 8
Comfort: 7
Check Out: 7
Amenities: 5
Location: 4
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
We were there 7 days wished it had a washer and dryer would have been really nice. Cabin was nice and clean no complaints there. We had a leak, called they came out really quick. Only has a couch to sit on my husband likes to lay around at night watching tv so that put me out of a place to sit. Overall it was a nice cabin!
Company Response:
Thank you for Choosing Cabins USA. We are very happy you enjoyed your stay with us at Bear Tracks. We apologize for the inconvenience you did encounter during your stay. We hope that we will see you again soon.

139 of 162 Guest Review

Guest Rating: 9.3
Kevin R.Hickory, NC
Stayed on 09/27/2013
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 9
Would Recommend Property: 10

140 of 162 Guest Review

Guest Rating: 7.5
Barry S.Reiffsburg, IN
Stayed on 09/12/2013
Ratings:
Booking: 8
Staff: 9
Cleanliness: 7
Check In: 8
Value: 6
Comfort: 8
Check Out: 10
Amenities: 6
Location: 5
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
This cabin was not as secluded as we thought it would be, but the back deck with the hot tub was not visible to anyone else, which was good. The pool table was a lot of fun. There was only one good pool cue though. The other cues need to be replaced. The TV in the living room and the TV in the bedroom are older models and need to be replaced. The one in the bedroom had a very poor reception, making it impossible to watch. The bathroom smelled like urine around the toilet. Not sure why as the floor looked clean. A can of Lysol in the bathroom would also be nice. This cabin is just minutes from downtown Pigeon Forge, which is nice if that is what you want.

141 of 162 Guest Review

Guest Rating: 10
Holly W.Barbourville, KY
Stayed on 06/15/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

142 of 162 Guest Review

Guest Rating: 7.4
Carl .Milton, DE
Stayed on 05/10/2013
Ratings:
Booking: 8
Staff: 7
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 8
Check Out: 8
Amenities: 8
Location: 6
Would Recommend Company: 7
Would Recommend Property: 5
Guest Comments:
we enjoyed staying at the cabin. We wish we had a mountain view and not to have been in a development.

143 of 162 Guest Review

Guest Rating: 9.0
Barbara &.White House, TN
Stayed on 03/22/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 5
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The floor into the bathroom has a "lip " on it that needs to be fixed so people won't stub their toes like we did. Also, it would be nice to have hooks close to the Jacuzzi tub for towels. We used it more than the hot tub because the hot tub doesn't have blowers in it and wasn't worth the effort. The fireplace was very nice, but the pilot light went out, so we called and had someone come out. He was very polite and had it up and running in no time. The front desk had informed us that since the fireplace was on propane, they would not replace it being this late in the season. What the front desk didn't know was that this cabin is on city gas so they have it year round ! Outside flood lights didn't work making it hard to navigate the steep stairs in the dark. One last thing was the noisy fan that was too high to adjust. Minor things that are fixable . It was not in a " Resort " that we were told , in fact it was in the middle of a neighborhood ! Oh well, we still had fun !

144 of 162 Guest Review

Guest Rating: 9.7
Megan .Williamston, NC
Stayed on 02/22/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our stay. Everything was exactly as we expected. There were quite a few bugs in the cabin, but even with that everything else was perfect. Staff was extremely helpful and friendly. Next time though we will carry our own small charcoal grill, because the one there was like one you find at a park and does not heat evenly. I did not realize that when we book it. My husband would prefer that anyway, so that is not big deal. We would gladly stay here again. There were lots of trees between us and the next cabin so you had privacy, but close enough to everything. We would recommend this cabin and company to anyone.

145 of 162 Guest Review

Guest Rating: 7.1
Ron H.Dover, TN
Stayed on 03/03/2013
Ratings:
Booking: 8
Staff: 8
Cleanliness: 5
Check In: 8
Value: 6
Comfort: 7
Check Out: 8
Amenities: 7
Location: 8
Would Recommend Company: 8
Would Recommend Property: 5
Guest Comments:
The cabin needs some repairs made. The roof leaked in the living room, back door on the deck would not stay shut without locking it. Not sure that we would stay in that cabin again.
Company Response:
Thank you for your recent stay in Bear Tracks. We do apologize for the maintenance issues that you had while staying with us. These issues have been handed to our maintenance management team to ensure they are taken care of immediately. We do hope that you will give us another chance on a future stay. Remember, as a return guests you are eligible to receive an extra 5% discount for being a return guest. We look forward to hearing back from you soon. Thank you for your business!

146 of 162 Guest Review

Guest Rating: 7.0
Allison J.Piney Flats, TN
Stayed on 01/18/2013
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 5
Comfort: 5
Check Out: 8
Amenities: 5
Location: 8
Would Recommend Company: 7
Would Recommend Property: 7
Guest Comments:
Very clean cabin, needs bigger TV's. The fireplace on the porch was lame since it was fake! Close enough to run and pick up food and come back. Not enough kitchen stuff to cook with.
Watch out for the fees that they add on the bill.....
Company Response:
Thank you for your feedback on your recent stay in Bear Tracks. We do apologize that feel the kitchen was not stocked enough for your trip. This issues has been handed to our housekeeping manager to see what we could do to prevent this from happening again. As far as the fees, I do apologize that you feel as if they were just added on to your bill. We have done great research and have found that our fees are the same as that of all the other lodging companies in this area. We are honest about them as we give you a complete summary online of taxes and fees before you make your deposit payment and finalize the reservation. We do apologize for any inconvenience this caused you and hope to have you back as a return guests in the near future. Please remember when making your next reservation that all return guests are eligible for an extra 5% discount on their next reservation for being a return guest. Thank you again for your business. We look forward to speaking with you soon.

147 of 162 Guest Review

Guest Rating: 8.3
Carmen M.Rogersville, TN
Stayed on 01/05/2013
Ratings:
Booking: 9
Staff: 8
Cleanliness: 8
Check In: 9
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 8
Would Recommend Property: 5
Guest Comments:
The cabin itself was very nice and exactly as advertised. The amenities were fine. The water was running in the bathroom when we arrived and we had to jiggle the handle on the toilet to make it stop. Later in the evening, that same toilet overflowed - leaving us without a bathroom for approximately 2.5 hours while we waited for maintenance. He was very polite and fixed the problem upon arrival, but because there was only one restroom in the house, we had to leave and go out to find a bathroom during that time.
Company Response:
Thank you for your recent stay in Bear Tracks. We sincerely apologize for the maintenance issue that you had with the toilet. We understand that was a huge inconvenience for you and your fellow guests . We are glad that our maintenance staff was friendly and helpful to you with this situation.As a company, we do hope that you will stay with us again soon and appreciate your business. Thank you for choosing Cabins USA.

148 of 162 Guest Review

Guest Rating: 8.7
Robert R.Gainesville, VA
Stayed on 10/09/2012
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed the cabin very much. It was nicely secluded but yet still close to everything. We actually enjoyed the electric fireplace on the deck even though it wasn't real at night it was still a nice touch. I would suggest having another chair in the living room area instead of just a couch to sit on. We will book from Cabins USA in the future.

149 of 162 Guest Review

Guest Rating: 8.6
Sheryl M.Louisville, KY
Stayed on 08/17/2012
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 8
Check Out: 8
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The staff was great and check in was very easy. When we got to our cabin, it was lovely. Just as it was pictured online and it was centered locally in Pigeon Forge, which made for easy access to drive into Galtinburg. The cabin was clean, except for some bugs around the jacuzzi tub. (I think the cleaning staff forgot to clean around this area, as everything else was clean.) We really enjoyed our stay and would recommend to family and friends. I will say the fees are a little excessive, but the room itself was a great value.

150 of 162 Guest Review

Guest Rating: 10
Ed F.Burlington, KY
Stayed on 05/17/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We were very happy with our cabin. As usual our check in was easy and quick. The directions to the cabin were very good and made it easy to find. The cabin was clean and very nice. The location made it easy to get to everything in Pigeon Forge and Gatlinburg.

Once again we were very happy with Cabins USA and will use them again on our next vacation to the area.

Ed and Kim Franz

151 of 162 Guest Review

Guest Rating: 10
Johnny W.Toney, AL
Stayed on 04/12/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
great cabin in a great location. very clean and just what we were looking for. cant wait to use again.

152 of 162 Guest Review

Guest Rating: 9.6
Teresa H.Buchanan, VA
Stayed on 04/15/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a very nice experience and would recommend Cabinsusa to anyone.

153 of 162 Guest Review

Guest Rating: 8.4
Jody C.Church Hill, TN
Stayed on 03/30/2012
Ratings:
Booking: 10
Staff: 8
Cleanliness: 6
Check In: 6
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only problem we had with the cabin is that there is no cleaning service during our stay. Even someone who would come in and make the bed and change out towels would be a welcome thing. This is especially annoying considering I paid a $45 cleaning fee on top of the nightly rate. Also the USA Cabins office is in a horrible location to get in and out of, you guys should look at a place that is traffic light controlled so your customers dont have to wait 10+ minutes to get in or out of your parking lot especially when you have to haul your wet towels all the way there!

Other than that the cabin is gorgeous and we really enjoyed our stay!


154 of 162 Guest Review

Guest Rating: 10
Tracie N.Pell City, AL
Stayed on 03/18/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

155 of 162 Guest Review

Guest Rating: 9.8
Dorothy G.Washington, IN
Stayed on 03/12/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved our stay in this cabin, it is close to all the action, and yet when inside you feel like you are miles from it all.Just one thing would have made it even more comfortable, a recliner or some other comfy chair in the living area. Thanks for a great stay.
D. J. G.

156 of 162 Guest Review

Guest Rating: 9.1
Crystal T.Kingsport, TN
Stayed on 03/04/2012
Ratings:
Booking: 6
Staff: 8
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
OVER ALL THE CABIN WAS WONDERFUL. I WOULD SUGGEST MORE LIGHTING IN THE KITCHEN/LIVING ROOM AREA IT IS AWFUL DARK OVER THE KITCHEN SINK AND STOVE W/O TURNING ON ALL THE LIGHTS. ALSO THE DVD NEEDS TO BE HOOKED UP FOR THE LIVING ROOM AND NOT IN THE BEDROOM WOULD MUCH RATHER PERFERED TO WATCH THE MOVIES WE BROUGHT IN THE LIVING ROOM AREA AND IT WOULD OF BEEN GREAT IF THE CABIN HAD A WASHER/DRYER TOO.

157 of 162 Guest Review

Guest Rating: 8.9
Kim T.Greenwood, SC
Stayed on 02/24/2012
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The internet wouldn't work, which didn't end up being too big of a deal. I am also glad that we weren't there during the day for the most part, because the sun shines directly into the kitchen and den because its all glass and no curtains. Overall the place was really nice and in an excellent location!

158 of 162 Guest Review

Guest Rating: 9.6
Jennifer I.Spartanburg, SC
Stayed on 02/13/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10

159 of 162 Guest Review

Guest Rating: 9.5
Vicky P.Vernon, AL
Stayed on 01/06/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
we enjoyed our stay and will be coming back soon .

160 of 162 Guest Review

Guest Rating: 10
Kenneth H.Lapaz, IN
Stayed on 12/27/2011
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Already told someone about Cabins.USA. We were very comfortable of being in the cabin. Enjoyed out stay. Very relaxing, quiet and being out by ourselves without all the hustle and bustle of staying in a hotel where it is very noisy of people coming in all times of the night.
Very happy with Cabins.usa. We do plan to come back.

Thanks again,
Kenneth & Shelly Hale
Company Response:
Thank you for choosing Cabins USA. We are so happy to see that you enjoyed your stay. Thank you for the wonderful review. We hope to see you again soon.

161 of 162 Guest Review

Guest Rating: 10
Stacie D.Candler, NC
Stayed on 12/13/2011
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our first time using Cabins USA and staying at any of their homes. I was kinda worried about it since I didn't know anyone personally that had used them or stayed at any of their locations. I am a little bit of a clean freak to so... I wasn't sure of how clean it would be either, but the place was very nice & clean. It was also in a very central location. I was very please and we will be using Cabins USA again in the near future.
Company Response:
Thank you for choosing Cabins USA. We are so pleased to see that you enjoyed your stay. We look forward to seeing you again soon.

162 of 162 Guest Review

Guest Rating: 7.3
Keith W.Flowood, MS
Stayed on 10/15/2011
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 2
Comfort: 4
Check Out: 10
Amenities: 2
Location: 4
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our first stay with Cabins USA. Booked this cabin because of the fireplace on the porch. Did not realize it was fake. Cabin was clean.
THanks
Company Response:
Thank you for taking the time to review your stay in Bear Tracks. We apologize for any confusion regarding the fireplace as it is electric and not wood burning. We hope that you will stay with Cabins USA for your next Pigeon Forge vacation!

Book My Cabin Today!

Cabins USA Official Logo
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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
2 Night Minimum

























































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Copyright 2013-2024, Cabins USA LLC, Pigeon Forge, TN

Welcome to Cabins USA! We hope you enjoy your stay with us and look forward to helping you make incredible vacation memories. To help you navigate your Guest User account, we've provided a helpful guide to walk you through the process.

Creating an Account

Creating a guest account is as simple as submitting your email and creating a password. Keep in mind the email used to create your guest account must match the email provided on your reservation.

If a different email is on your reservation, you'll need to create a guest account with that email to manage the reservation.

When finished, an email will be sent to confirm your email address. Follow the steps in the email to complete the creation of your account.

Note: If you need to change the email address on your reservation, please contact the reservations office for further assistance.

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Once your account is created, you can start managing your reservations. Your guest reservations will show as follows:

Click on the view button to get more details about each reservation. Within the reservation, you'll be able to do three things, which are:

Submit a Trouble Ticket

Click the report issue button for maintenance needs or other concerns during your stay. Briefly describe your issue, provide contact information, and submit up to 3 photos detailing your situation if applicable.

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This must be done before check-in and per our policies. Within the request, provide a reason for cancellation and click submit. After submitting your request, one of our reservationists must complete the cancellation process before your reservation is canceled.

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For future stays with a balance open, you can make credit card payments from $50 up to the total cost of the reservation.

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If you have a future reservation and haven't completed the Express Check-In, please send your confirmation number and email used for the reservation to reservations@cabinsusa.com to request an invitation to complete the process.

After you've signed all reservation documents and paid the balance in full, you'll receive an email with your active stay information 8 hours prior to arrival, which includes the following:

Note: If the reservation documents have not been signed electronically and/or the balance has not been paid three days prior to arrival via the credit card on file, you must check in at our 2140 Parkway office. Our office hours are currently 8:00am - 10:00pm, Monday thru Sunday.

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Didn't find the information you needed? Contact Us for further assistance with your reservation or guest account.

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Cabins USA

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