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Family Gathering Guest Reviews

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7 Bedroom, 5 Bath, Sleeps 28, Cabin Rental
with 2 level cabin, 1 king bed, 4 queen beds, 1 full bed, 16 twin beds, bbq grill, deck, wood fireplace, game room, hot tub, wifi internet, jetted tub, resort pool, pool table, resort view, non smoking, washer/dryer
Overall Rating: 9.3 / 10

1 of 141 Guest Review

Guest Rating: 10
Gary R.Spruce Pine, Nc, NC
Stayed on 12/07/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
ABSOLUTELY LOVE THIS CABIN.WE HAVE STAYED HERE SEVERAL TIMES AND IT SUITS OUR NEEDS PERFECTLY.GLAD TO SEE THEY ARE DOING SOME UPDATES.ONE THING THAT NEEDS ADRESSED IS MORE LIGHT IN THE KITCHEN AREA.ALSO PERTAINING TO THE KITCHEN IS THE NEED FOR MORE SILVERWARE.WE HAD A GREAT TIME AND LOOK FORWARD TO RENTING THIS ONE AGAIN NEXT YEAR.

2 of 141 Guest Review

Guest Rating: 9.5
Ester D.Loretto, TN
Stayed on 10/21/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 9
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Love the place it was beautiful and plenty of room, would recommend this place and Cabin USA. Thanks for making our vacation so enjoyable.

3 of 141 Guest Review

Guest Rating: 7.5
Judy P.Punta Gorda, FL
Stayed on 09/20/2023
Ratings:
Booking: 10
Staff: 8
Cleanliness: 5
Check In: 8
Value: 6
Comfort: 5
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
We rented this house a few times in past for the reason that it had the large room with lots of tables for our family group of 20 +/- to play cards, work puzzles and have plenty of eating area. Then the condition and cleanliness became an issue so we refused to go back to Family Gatherings. Last year we were in a nearby house and saw they were renovating so a few of us walked thru with workers and saw they had taken up old carpet/flooring, replaced kitchen and were building new tables in game room. We decided to give it a try again knowing there were only 5 bathrooms. Pictures on line have not been updated so we were disappointed when we arrived to find only two tables in big room. However we were pleased that the couches in great room were bigger and better. Most of us brought socks to wear in the house and realized right away that would not work as they got black real fast. We bring stuff to clean kitchen area but not to clean the floors. We were a little disappointed with kitchen supplies as we like to fix a couple of big meals but we made do with what was there and bought plastic wear, etc. two coffee makers with one pot was solved by staff bringing us another coffee maker . . . Thank you. Kitchen faucet would not stop dripping, not as issue for us but surely runs up water bill for owner. Hall bath and bath off game room had to be plunged couple of times but fortunately there was a plunger there. Putting in that many bunk beds in basement with limited bathrooms does not seem to have been thought out beforehand. Parking area for that house was adequate. This is not a review for posting but just for staff info. I know it is difficult to get enough good cleaning people but when you pay $200-300 as a cleaning fee people do expect it to be clean when they arrive. A couple of sheets were stained with what looked like blood but we didn't notice that until last day. Having laundry facilities at the house helps substantially when staying three or four days. I have really appreciated the staff at Cabins USA as I always get nice people when I call and your rental policies/agreements are much more user friendly then some of the companies in the area. This was our 27th year to visit the area as a group. Thank you Judy Pennington for the Bowen Family

4 of 141 Guest Review

Guest Rating: 9.7
Frances H.Lexington, NC
Stayed on 08/05/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The house is huge and we had plenty of room for the 20 of us. The kids loved the bunk bed room. A few issues we had was the hot tub started to smell after a couple days and the house could of been maintained better with the older shower heads and bins broken in the refrigerator. Overall, I do recommend due to the location and size of the home.

5 of 141 Guest Review

Guest Rating: 8.4
Sheilia R.Cordova, TN
Stayed on 07/09/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 6
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The cabin is in a great location for shopping, eating and attractions for entertaining adults and kids. The cabin was large and very spacious, but there need to be some upgrades to the cabin. The bunk beds were too high, cheap and very uncomfortable. The bathrooms towel bar and tissue holders were not useable. Some of the bathroom's cabinets looks as if there were water leaks. The toilets were too low on the floor, and the kitchen patio door would not lock. Several of the tv's would not work (no signal) and ones that did work we couldn't change the channel or the picture blinked in and out. Maintenance service was okay; we had several incidents with bees and they did come out to spray, and fix some of the bathroom issues. I would not recommend this cabin because of the needed upgrades.

6 of 141 Guest Review

Guest Rating: 10
Jessie R.Bolivar, TN
Stayed on 07/02/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

7 of 141 Guest Review

Guest Rating: 8.9
Janice L.Kingsport, TN
Stayed on 06/29/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Two of the showers had dripping water .The downstairs bedroom shower had mold and a nasty shower curtain. The maintenance man replaced All the shower curtains because they were dirty. That cabin needs some work. If you charge a cleaning fee then the place should be clean. The one shower was awful

8 of 141 Guest Review

Guest Rating: 9.9
Deborah C.Kenner, LA
Stayed on 06/03/2023
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I have already given info to a family that will be traveling in October. Great location as well. The cabin was larger than what we needed but very comfortable and clean. Would stay again.

9 of 141 Guest Review

Guest Rating: 10
Tonya H.Sturgis, MI
Stayed on 04/28/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

10 of 141 Guest Review

Guest Rating: 10
Kimberly L.Woodruff, SC
Stayed on 03/16/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was the perfect place to host our children's camp. We had so much room.

11 of 141 Guest Review

Guest Rating: 9.6
Ashley T.Labadieville, LA
Stayed on 10/13/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was in a great location. The website needs to update the pictures because it's more up to date in the inside now. We were a group of 19(9 adults, 10 kids) MORE THAN ENOUGH SPACE. The staff was friendly every time I called in. Ran into an issue after 10pm one night with the keypad not unlocking the door and the staff came out in no time to fix the problem. They even called back the next day to make sure everything was okay. The bunk room was a big bonus! The kids loved it! A lot of sitting areas on the outside. I have recommended this cabin to 2 families during our stay. We would definitely stay again.

12 of 141 Guest Review

Guest Rating: 8.5
Susie W.Johnson City, TN
Stayed on 10/06/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
Had a great time for a ladies retreat but were a little disappointed in the sleeping arrangements. We were expecting the 8 bunk beds as described in the suite and in the pictures. The triple bunks were not easily used by adults as you could not sit up and had to roll in and out of the beds. They were also not in good shape. The outlets in most of the house need to be replaced as the plugs fall out. Also could use some towel racks in the bathrooms, knives and a working can opener in the kitchen. But again we had a great time. Just need some updates!

13 of 141 Guest Review

Guest Rating: 9.0
Christie S.Loveland, OH
Stayed on 09/12/2022
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Very nice place, had plenty of room. Great location.

14 of 141 Guest Review

Guest Rating: 9.6
David F.Gallatin, TN
Stayed on 08/24/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place very spacious and perfect location. only had a few small issues we called the office and the issues were addressed extremely fast. Would stay here again in the future

15 of 141 Guest Review

Guest Rating: 9.3
Melissa P.Sherman, NY
Stayed on 06/25/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 8
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Overall a very nice place. Convenience of the pool right in front of the home. My only suggestions iare to add more cooking dishes to the kitchen; baking sheets and mixing bowls. Fix the broken shelf in the refrigerator. We ran out of space.

16 of 141 Guest Review

Guest Rating: 9.9
Alesia Y.Toledo, OH
Stayed on 05/28/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

17 of 141 Guest Review

Guest Rating: 9.6
Clinton C.Caldwell, WV
Stayed on 01/27/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have used Cabins USA for years. Both family and Church trips. We have stayed in both "the perfect stay", & "Alexander the Great" many times. This year our group was much larger than before. So we needed a cabin that could sleep close to 30 of us. "Family Gathering" was perfect when it came to size and location. Lots of room and plenty of beds. The bunk room has been updated to 3 stack bunks. There was some cosmetic stuff that could use some attention. but nothing that would keep you from staying here and feeling safe and clean. (A few door handles need looked at and the bathrooms need a little TLC in the maintenance area) We love the service and the hospitality that is offered and given by the Staff. We will continue to give Cabins USA our business. and look forward to staying here again.

18 of 141 Guest Review

Guest Rating: 9.6
Kristi V.Fort Walton Beach, FL
Stayed on 01/13/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We originally booked a cabin TOP OF THE WORLD,It was a mountain view ,,,but we are from Florida and driving up was so scary so I called the company and Stormie was very patient with me and found another cabin FAMILY GATHERING,wooded view, for us.Amazing location and with Stormie's help we were all able to sleep knowing we could get to the cabin with no issues.The only thing in both cabins was the lack of pots and pans and storage containers..Both only had 3 skillets and they were 8 inch and maybe a 5 inch..Pots were not even a quart but the real small ones.Both had no storage container.

19 of 141 Guest Review

Guest Rating: 10
Gary R.Spruce Pine, NC
Stayed on 12/09/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
we have rented this property about 8 or 10 times now and we love it. It suits our needs perfectly. Close to town but off the beaten path, nice and quiet neighborhood. Hope to be there next year too.

20 of 141 Guest Review

Guest Rating: 9.9
Sandra C.Lagrange, GA
Stayed on 07/23/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This large cabin was great for our family of 24 especially since we have several grandsons who all camped out in the bunk room! The kitchen was large, the double and extra long couches in the living area provided for great conversation, the dining/casual area was excellent for overflow eating area, the pool table and hot tub provided fun times, the access to pool was so convenient, and the location to attractions in Pigeon Forge cannot be beaten! This was our second stay here and we hope to return!

21 of 141 Guest Review

Guest Rating: 9.4
Michael H.Pounding Mill, VA
Stayed on 07/09/2021
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The property was great!! The resort pool was right beside this cabin.

22 of 141 Guest Review

Guest Rating: 9.6
Candice L.Clinton, SC
Stayed on 07/02/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was exactly what my family needed. It's a lot of us and we had plenty of room. We all enjoyed our stay and we are planning to stay at this cabin again. Two of the rooms only had DVD players connected to the TVs so they weren't able to watch tv in their rooms. It's was kind of hot in the front room area but it wasn't unbearable. Other than that it was great and we're planning to stay again.

23 of 141 Guest Review

Guest Rating: 8.7
Savannah S.Boaz, AL
Stayed on 06/06/2021
Ratings:
Booking: 10
Staff: 5
Cleanliness: 6
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The cabin had plenty of room for all 28 of us. The cabin is also updated unlike the pictures and video. When we arrived we noticed the hot tub was green And very dirty so we didn't use it. The refrigerator had broken shelves inside but there is a extra fridge downstairs so it wasn't a big deal. The main problem we encountered was all the bathrooms downstairs did not have hot water at all. We left a message on the second day and did not receive A call back. My husband finally spoke with someone on our 3rd day but no one ever came out to fix the issue. We all had to share the bathrooms upstairs which was a huge inconvenience. The pool is located right in front of the cabin which was a plus for all the kids. They really enjoyed swimming. The location of the cabin was great as well. Overall the cabin itself was great. Fix the water heater and clean the hot tub and it would've been perfect.

24 of 141 Guest Review

Guest Rating: 9.3
Shanna S.Madison Heights, MI
Stayed on 03/29/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 4
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We loved, loved, loved staying at the Family Gathering (Spring of 2021)!!! They've recently updated the space with chic new furniture and bedding so the pic doesn't reflect how great the remodeled interior looks. Our family of 18 fit perfectly in the space it never felt crowded, space was plentiful. The location was close to everything we needed and wanted. I can't wait to come back again next year we will definitely rent this cabin again. The only major issue we had was with the internet. Not a very good connection. The TV in the master bedroom only plays the E channel but all of the other televisions are Smart TVs with access to Netflix, Disney plus, YouTube, Hulu, and Prime if you have sprint or T-mobile. The dishwasher was also broken, so we bought paper plates and plastic cups. The dryer took at least 5 full cycles to dry a load of laundry. Make sure you let the hot tub run for a full day before using it. Otherwise, yucky stuff will be floating in it. We called for maintenance and it took a day for them to come out and address the issues. He was super friendly and very helpful. These minor issues did not outweigh the positive features of the cabin. I would highly recommend this cabin for any large group. I would just encourage anyone staying there to come prepared with: toiletries, paper towels, toilet paper, fancy kitchen appliances like instapots, air-fryer, griddle. (they supply 2 coffee makers, a blender, a toaster (broken). You'll also new a few lawn chairs if more than two people sit on the porch/balcony. Otherwise it's totally worth the stay!

25 of 141 Guest Review

Guest Rating: 9.9
Patrick M.Louisville, KY
Stayed on 03/25/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin and experiance. Big enough for our latge group.

26 of 141 Guest Review

Guest Rating: 8.4
Cheryl F.Mencie, IN
Stayed on 03/19/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 7
Check In: 9
Value: 7
Comfort: 9
Check Out: 9
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Overall it was a nice cabin. Hot tub looked dirty and shower off of kitchen was clogged. 3 of the TV's didn't work. Had we been in the cabin for longer periods of time I would've called to complain but was there for a wedding and we stayed busy. Needs more chairs on deck. For a cabin sleeping 20+, 2 chairs aren't nearly enough. Nice kitchen and family room.

27 of 141 Guest Review

Guest Rating: 10
Kertia R.Redford, MI
Stayed on 02/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The house was beautiful and just as it was described. The view was amazing.

28 of 141 Guest Review

Guest Rating: 9.6
Jonathan M.Jasper, AL
Stayed on 01/03/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Big Spacious Cabin with plenty of room. Plenty of space for eating together. Plenty of beds.

29 of 141 Guest Review

Guest Rating: 10
Reginald N.Charlotte, NC
Stayed on 12/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was my family's first stay in the Mountains and it was amazing! Everyone had a great time and it even SNOWED on Christmas day!! The Christmas tree in the cabin was a nice touch along with the amenities; pool table and hot tub! The cabin was very spacious and comfortably slept our large family group of 23! Highly recommended staying at the Family Gathering!

30 of 141 Guest Review

Guest Rating: 10
Gary R.Spruce Pine, NC
Stayed on 12/03/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

31 of 141 Guest Review

Guest Rating: 9.4
Joyce W.West Point, MS
Stayed on 10/30/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 5
Would Recommend Property: 10
Guest Comments:
The cabin was great and the staff was polite and courteous on the phone. The wifi/internet did not work properly. The only TV that worked was the one when you first walk in and in the first bedroom on the right whenever the volume would work. It kept going out. Called them twice and someone finally came the day before check out and could not fix the TV in the room with the jacuzzi. The TVs did not work downstairs either. They enjoyed playing pool. We checked in on Friday night. I was promised a package on check in which should have been in the cabin because I did contactless check in and checkout. If you don't care about the TVs working, it is a very nice place. There was plenty of room for my family of 13.

32 of 141 Guest Review

Guest Rating: 9.1
Tammy G.Albemarle, NC
Stayed on 09/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 5
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin needs new couches, an arcade or video games, more outdoor chairs for balcony. But overall a great place. It's near everything you may need. I would recommend your stay here

33 of 141 Guest Review

Guest Rating: 9.8
Richard C.West Point, GA
Stayed on 08/13/2020
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice location.

34 of 141 Guest Review

Guest Rating: 10
Patrick M.Louisville, KY
Stayed on 02/06/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful cabin. Suitable to our needs. Will definitely be back. Thank you

35 of 141 Guest Review

Guest Rating: 9.9
Gary R.Spruce Pine, NC
Stayed on 12/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

36 of 141 Guest Review

Guest Rating: 9.1
Etta F.Traphill, NC
Stayed on 11/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

37 of 141 Guest Review

Guest Rating: 9.7
Joann D.Circleville, OH
Stayed on 08/10/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
First time ever renting a cabin.  There was plenty of room for the 20 of us.  When we arrived the air conditioner was not working in areas of the cabin and the hot tub didn't work. We called and they had someone out right away and both things were fixed within a couple hours. Since check in wasn't till 4, I would have thought things would have been checked before we got there.  It could have been a little more cleaner and presentable looking. I would think if your wanting people to book your cabin, you would want it to look and smell clean. The pool could have been a little cleaner as well. All and all it was good and we had an awesome time.

38 of 141 Guest Review

Guest Rating: 10
Kelli B.Trout, LA
Stayed on 07/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great. Our family vacation was wonderful. We did have 2 people to just walk in. I’m guessing it had something to do with the pool being out front.
We had a big family to cook for and there were no pots to use. So we had to go buy some. Also the grill out side wouldn’t adjust but the men still used it. Had a great time I would recommend this cabin and stay in it again!!

39 of 141 Guest Review

Guest Rating: 8.3
Kelly O.Coldwater, OH
Stayed on 06/30/2019
Ratings:
Booking: 9
Staff: 8
Cleanliness: 6
Check In: 9
Value: 10
Comfort: 8
Check Out: 9
Amenities: 6
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
This cabin is great for large groups!! Great location, just a short distance from the Parkway, yet peaceful!! Nice pool right in front of the cabin. The floors could use a good scrubbing, but other than that it was perfect for our large family group😁

40 of 141 Guest Review

Guest Rating: 10
Jason R.Harrison, OH
Stayed on 05/30/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
3rd year straight staying in this cabin. Always a good time, everything needed was in the cabin, and no issues that I saw. Plenty of room for 14 people to spread out and unwind after riding in the mountains all day, and having the pool right out front is just an added bonus. This is the first year people didn’t walk into the cabin thinking it was the clubhouse for the pool, so that’s good. Could still use a few more signs denoting it as a private cabin though. Will definitely book again, and cabins Usa is always easy to work with.

41 of 141 Guest Review

Guest Rating: 8.3
Kendra K.Augusta, GA
Stayed on 04/19/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 6
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 6
Location: 7
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Pros- The cabin was very spacious and accommodating for the crowd that we had it never felt overcrowded. The property is really nice than the pictures. The location of the property was nice parking was good.

Cons- The cleanliness could have been better. We had to clean the fridge and microwave out before we put our food in it because looks like they were not clean from last person. We couldn't find a broom to sweep the floors. The bed spread in main room had a stain on it and cigarette burn in it. Didn't feel comfortable sleeping on the linens. The refrigerator didn't get cool had to put drinks in the freezer for them to get cold. The pool was dirty and not able to use. Kids complained of being bitten by something in the bunk beds by the window. The trash was full upon arrival on Friday called twice and wasnt changed until Sunday the day before we checked out.
Company Response:
Thank you for your review, Kendra! The pool is a resort swimming pool and is not open for the season yet. It will be prepared for the season and opened later this month. We hope that you will come back and stay with us again soon!

42 of 141 Guest Review

Guest Rating: 9.7
Tammy B.Richmond, IN
Stayed on 03/26/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful trip and it was perfect for our large family. There was a small problem with the hot tub but it was taken care of right away and we were able to use it. Would recommend this cabin for large families with kids.

43 of 141 Guest Review

Guest Rating: 9.0
Patricia K.Clarksville, IN
Stayed on 11/21/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Cabin is great for a large group. It was clean and roomy. Had a problem with a leaky toilet and maintenance came right out. Alex is great! There are several things that could be improved. Need rugs in the bathrooms, furniture in family room very uncomfortable. Lighting is bad everywhere. Could use more towel bars in all bathrooms. Said it was decorated for Christmas but wasn't. Needs some decorations throughout and 2 tv's don't work.

44 of 141 Guest Review

Guest Rating: 7.8
Datrick P.Gable, SC
Stayed on 10/18/2018
Ratings:
Booking: 8
Staff: 8
Cleanliness: 5
Check In: 8
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
I was a little disappointed because what I saw on the website was not what the cabin looked like on the inside when I arrived.
On the website I saw a lot of hardwood when I arrived at the cabin it was all drywall.
All I would have like to have had a Mountain View.

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Guest Rating: 9.8
Melissa S.Lakeland, FL
Stayed on 09/16/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had 20-25 had plenty of room... beds were super comfortable.... loved the location. Right in the middle of pigeon forge but still up on the mountain away from everything... the outside of the cabin was surprisingly nice considering they didn’t have too many photos to reflect it...a couple things was the jacuzzi in the main bedroom did not work, the pool was closed for the season even though it was 90 degrees outside, and some of the door handles were pretty wonky, 3 TVs only work by DVD another cable or Netflix... wish I would’ve known I could’ve brought some movies.. and a large pan for soup for a big crowd would’ve been nice. But all in all it was a nice vacation and I would recommend...

46 of 141 Guest Review

Guest Rating: 10
Brian/hannah B.Corbin, KY
Stayed on 08/24/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

47 of 141 Guest Review

Guest Rating: 6.1
Monica W.Alton, IL
Stayed on 07/26/2018
Ratings:
Booking: 10
Staff: 5
Cleanliness: 1
Check In: 10
Value: 4
Comfort: 5
Check Out: 10
Amenities: 3
Location: 4
Would Recommend Company: 7
Would Recommend Property: 8
Guest Comments:
-Well first the cabin was nice but the details about the cabin said there was a game room, THERE IS NO GAMEROOM!!!
-When we arrived we had to clean the bathrooms because there was toilet paper on the floors and on top of the trash cans in the bathrooms and toilet stools were not clean.
-As we unpacked the groceries in the kitchen there was ROACHES!!!!!! Called the front desk but they didn't send anybody out to spray until the NEXT DAY!!!!! WE HAD TO CHECK OUR LUGGAGE TO MAKE SURE WE DIDNT CARRY OUT ANY ROACHES OUT WITH US!!!
-Lastly there was no mountain view were our cabin was located.
but other than those issues my family had a wonderful time in Tennessee and we will visit again.

48 of 141 Guest Review

Guest Rating: 8.2
Rebecca W.Chattanooga, TN
Stayed on 07/21/2018
Ratings:
Booking: 9
Staff: 8
Cleanliness: 5
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The one complaint I would have is the property needs to be cleaned more inside (old leftover food in cabinets) and out between guest and the garbage containers outside should be emptied so that the new guest have someplace to put garbage. Containers were overflowing when we arrived and animals scattered it along with food across the deck and around the cabin thru out the night. Also mats need to be placed in tubs so you don't slip when getting in and out of them

49 of 141 Guest Review

Guest Rating: 9.5
Martha A.Rock Falls, IL
Stayed on 07/15/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We had our family reunion at Family Gathering. It was very spacious and accommodated all 19 of us. We loved having the pool right next door. The hot tub was a plus. There was plenty of table space for all. We played games at the tables--it was nice that we could all play in the same room.
The door squeezed and the repair man came over to attend to it.
Thank you Cabins USA for the accommodations

50 of 141 Guest Review

Guest Rating: 9.4
Mary S.Springfield, OH
Stayed on 07/11/2018
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
nice roomy cabin.several outside lights not working.suggest you move the sign beside door.we had several people walking into our cabin thinking it was office for pool.also private parking sign for family gathering and not the pool.
very comfy cabin.plenty of towels,dishes etc.gas grill unusable,very dirty and grease pan full.overall good experience and would recommend and we will return nextyear.

51 of 141 Guest Review

Guest Rating: 10
Denise L.Coldwater, OH
Stayed on 06/03/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Definitely going to book through you again. Actually we are thinking about it next summer for a few families getting separate cabins with a swimming pool to share. If you have any suggestions for this that would be great.

Thank You,

Denise Limer

52 of 141 Guest Review

Guest Rating: 8.5
Jason R.Harrison, OH
Stayed on 05/31/2018
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Always a great time at this cabin, however, there really needs to be some signage that denotes it as a private cabin. This is the second year in a row that we have had people just walk into the cabin thinking it was the clubhouse for the pool out front. Other then that, plenty of room, clean and always a good time!

53 of 141 Guest Review

Guest Rating: 9.7
Gwendolyn B.Cincinnati, OH
Stayed on 04/08/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall I cabinet was beautiful! The only problem we experienced was our children found someone undergarment under the couch pillows. I was very upset with this and felt the housekeeper didn't check the cabinet well at all.

54 of 141 Guest Review

Guest Rating: 9.7
Brandy P.Laurens, SC
Stayed on 03/31/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was another great cabin. The location was great. We had a family vacation and this was absolutely amazing for the event. We had issues but it was resolved or very minor to complain to us. The Jacuzzi and hot tube we did not use due to being cold and they would not hold water. Maintenance camed out visted issues we asked and was very friendly. All staff was friendly and helpful. Everything was has described. We are planning our next family vacation and couples vacation with Cabins USA.

55 of 141 Guest Review

Guest Rating: 10
Victoria G.Laurel, MS
Stayed on 03/23/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
THE FAMILY GATHERING CABIN WAS SO NICE. IT LOOKS EXACTLY LIKE THE PICTURES

56 of 141 Guest Review

Guest Rating: 9.5
Angie C.Abingdon, VA
Stayed on 01/19/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
This cabin was roomy, and my group of 24 was more than comfortable. The cabin needs some renovation. The bathroom in the master bedroom could use some upgrades. If you are taking a bus or large van, be careful of the driveway. It is a very sharp turn, on a hill, and the driveway needs to be repaired of large gaps. Having said all of that, it was great for the weekend, and the price was unbeatable. I have used Cabins USA every year, for four years, and I enjoy working with them. I have never had a problem with this company!

57 of 141 Guest Review

Guest Rating: 8.6
Michael F.Cleveland, TN
Stayed on 08/25/2017
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 8
Value: 9
Comfort: 8
Check Out: 9
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
This was a great space for our group, as we had a large number of group members who could share the large, 15 bed room downstairs. The upstairs has plenty of seating, and is quite spacious for a large group. There were a few problems with the site including numerous lightbulbs that were blown and an internet router that worked, but without wifi (which was a more serious problem for us than the lightbulbs). But the cabin was clean, the hot-tub and proximity to the pool was great, overall this was a great property to stay at. Final review: we will likely stay here next year.
Company Response:
Thank you for taking the time to let us know about your recent stay in Family Gathering! We here at Cabins USA strive to give each guest the best stay possible while vacationing in the Smokies. I apologize for the issues you experienced with the light bulbs and WiFi. Your comments have been forwarded to our maintenance department to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to seeing you again soon!

58 of 141 Guest Review

Guest Rating: 9.5
Kimberly S.Carleton, MI
Stayed on 08/20/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The ONLY problem I had with this cabin is the WiFi. We had 26 ppl and ONLY 4 could use their phones at a Time. If you have this big of a cabin that holds that many ppl then you should pay for extra WiFi boxes. Other then that we were VERY pleased with everything.

59 of 141 Guest Review

Guest Rating: 9.2
Crystal O.Mayville, NY
Stayed on 07/22/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

60 of 141 Guest Review

Guest Rating: 7.5
Jennifer K.Clover, SC
Stayed on 07/15/2017
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 5
Comfort: 8
Check Out: 8
Amenities: 6
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The space in the Family Gathering cabin was great. However, the hot tub wasn't working, and ended up flooding. The bunk-bed children's room didn't have a TV although it was advertised as having one. We called and complained about this, but the staff said there was nothing that could be done about it. The downstairs shower was leaking, but that was fixed when we called maintenance. The resort pool only has 3 lounge chairs. I also complained about the lack of chairs, but was told nothing could be done. For the money that was spent on the cabin, you would think these issues would have been corrected. Cabins USA owns the Family Gathering cabin, so the water leaks and hot tub issue should have been fixed before our arrival.

61 of 141 Guest Review

Guest Rating: 10
Cesar C.Indianapolis, IN
Stayed on 07/12/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our family really enjoyed staying at this cabin, you really can't ask for more there was more than enough room for everyone to relax and enjoy, we would definitely recommend this the cabin for a large family
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you for choosing Cabins USA and we look forward to seeing you again soon!

62 of 141 Guest Review

Guest Rating: 8.5
Desiree G.Grenada, MS
Stayed on 07/07/2017
Ratings:
Booking: 10
Staff: 5
Cleanliness: 6
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
I really enjoyed my stay with the exception of a few minor occurrences. The light fixtures in the bathrooms should be updated it was very dark in the bathrooms. The shower curtain needs to be changed out they were rusted out. The jets in the tub didn't work and the Jacuzzi never got hot enough to enjoy.

63 of 141 Guest Review

Guest Rating: 9.2
Nicolas R.Montgomery, AL
Stayed on 06/22/2017
Ratings:
Booking: 10
Staff: 7
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
I love Cabins USA and the Family Gathering Cabin is great. This was my groups 5th year coming to Gatlingburg and 2 staying in Family Gathering. It was a good stay and probably will stay again next year because of the size. But, I was disappointed that one of the 16 bunk beds was not there but the staff did get a air mattress over. Also, we had to go downtown one day wrinkled because we didn't have a iron and we waited but it never came. They did get one over te next day and the young man was very nice and apologized for taking so long so that was nice. The shower curtains probably should be changed after stays but you can find those at the dollar tree for $1 or so. Our overall stay was great and will be back next year!
Company Response:
Thank you for taking the time to let us know about your recent stay in Family Gathering! We here at Cabins USA strive to give each guest the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for choosing Cabins USA and we look forward to seeing you again soon!

64 of 141 Guest Review

Guest Rating: 9.4
Constance W.Fort Wayne, IN
Stayed on 06/16/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
cabin was large enough for all 28 of us. Kids had room to roam. It was very clean. Beds were comfortable. Was disappointed that two of the rooms had no television,Not enough chairs so more then five people could sit on deck. The pool was great being right next door but more then once people would enter are cabin thinking it was the club house.Kids had a great time. I would stay here again.
Company Response:
Thank you for taking the time to let us know about your recent stay in Family Gathering! We here at Cabins USA strive to give each guest the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for choosing Cabins USA and we look forward to seeing you again soon!

65 of 141 Guest Review

Guest Rating: 8.9
Jennifer A.Benton, KY
Stayed on 06/11/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Overall, everyone in our large group loved the cabin. It's location couldn't be better for us. The rooms were nice and spacious. The best things to say about it are the value, location, and how close to the pool it was. However, children playing pool in the game room had black feet when they left because the floor was dirty. The shower curtain in the King bedroom's shower had lots of mold on it! The bathroom's lights were very dim, so it was hard to see most of anything in there. The ceiling fan needs to get balanced. The dresser for the bunk bed room was out of service and placed in the closet. The closet couldn't open all of the way, so all of the kids had to improvise for their clothes. The access to the deck from the King bedroom was not accessible due to the nightstand blocking the door from opening. Mostly, this was all just an annoyance, besides the shower curtain and floor, but the value of the cabin with it's location to the pool and attractions outweighed the other issues and we just got used to it. I would recommend to other large parties, with warnings about the above. Again, the shower curtain..yuck! And yes, I would stay there again if in such a large party and we needed the value and location.

66 of 141 Guest Review

Guest Rating: 9.3
Latasha D.Powder Springs, GA
Stayed on 06/08/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 6
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
We had a slight issue with someone that dumped on the property but management was extremely willing and expeditiously took care of the problem. The only other issues that we had with the property was the outside lighting, the lighting in the cabin in the master bedroom bathroom as well as other areas was EXTREMELY dark and dim and the plumbing in the master bathroom tub, sink and toilet did not drain properly. I saw this posted in previous reviews and thought that it would have been corrected - but NOT so I did not bother to contact management! (This is what affected scores for amenities and comfort)

The photos on the website are not true nor exact photos of the property (living room, kitchen and dining area). It would be nice to have actual curtains instead of sheers on the windows. This was a little uncomfortable for a group of women.

Other than these few issues, the home is beautiful was more than enough space for all. Would have loved more chairs for seating. :)

67 of 141 Guest Review

Guest Rating: 10
Jason R.Harrison, OH
Stayed on 06/01/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Always a great vacation when using cabins Usa! The cabin is obviously a larger "party" cabin, but it is clean, some new updates, and a great location! Perfect for a group of 9 riders to relax and unwind after riding the mountains all day. I've stayed here before and I will be staying here again! Cabins Usa made checking in and out super easy by using their express check in/out option. Never once had to stop at the office, just went straight to the cabin when we arrived in town, sent a text when we left and hit the road. Can't wait to come back next year!
Company Response:
Thank you for all of your kind words! We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again soon!

68 of 141 Guest Review

Guest Rating: 10
Sherree G.New Orleans, LA
Stayed on 05/27/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful and our family had a great time. The only problems we encountered was the sink in the master bathroom drained very slow; also, furniture in family room is outdated but that was really no big deal. All in all, we really enjoyed ourselves and the kids did not want to leave. We will definitely be back!!!!!!
Company Response:
Thank you for all of your kind words! We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again soon!

69 of 141 Guest Review

Guest Rating: 8.6
Michael L.Knoxville, TN
Stayed on 05/05/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 8
Value: 10
Comfort: 7
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

70 of 141 Guest Review

Guest Rating: 9.8
Sue D.Pulaski, TN
Stayed on 04/17/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great time and enjoyed the cabin so much. Would book again
Company Response:
I am so happy to hear you enjoyed your stay in Family Gathering! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to seeing you again soon!

71 of 141 Guest Review

Guest Rating: 10
Charles J.Knoxville, TN
Stayed on 04/08/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was everything I wanted/ expected. Every part of the experience was great. Wonderfully furnished, clean, accommodating and well priced. I would recommend this place to anyone.
Company Response:
Thank you for all your kind words! We here at Cabins USA work hard to make sure each of our guests have the best possible stay while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

72 of 141 Guest Review

Guest Rating: 9.2
Renee S.Springfield , KY
Stayed on 04/06/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

73 of 141 Guest Review

Guest Rating: 9.3
Kimberly F.Cedar Bluff, VA
Stayed on 03/25/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The screen was ripped on the hot tub porch, the sliding glass door would hardly open, and the lighting was poor in certain areas of the cabin! Otherwise everything was great! We would stay again

74 of 141 Guest Review

Guest Rating: 9.8
Vanessa T.Portland, TN
Stayed on 03/19/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

75 of 141 Guest Review

Guest Rating: 10
Macedonia C.Blue Ridge, GA
Stayed on 02/23/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

76 of 141 Guest Review

Guest Rating: 9.2
Jack H.Tuscaloosa, AL
Stayed on 02/09/2017
Ratings:
Booking: 9
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
When we arrived I called to report the bedroom door downstairs was totally out of the casing and the trim was all busted. I purchased some nails and fixed it temporarily. The other door at the bunk beds appeared somebody kicked a hole in the door not all the way through. I would have expected the cleaning people if they were doing there job to have reported the damage.I just felt uncomfortable that we didn't have a walk through entering and exiting the property

77 of 141 Guest Review

Guest Rating: 10
Gary R.Spruce Pine, NC
Stayed on 12/01/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

78 of 141 Guest Review

Guest Rating: 9.3
Dustin O.Danville, KY
Stayed on 11/18/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 6
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

79 of 141 Guest Review

Guest Rating: 9.8
Stacey S.Grand Junction, TN
Stayed on 09/30/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

80 of 141 Guest Review

Guest Rating: 10
Lisa C.Olive Hill, KY
Stayed on 09/15/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin had so much room. There were 14 people staying and no one felt crowded. Loved that the pool was right out in front of the cabin. We have been going to pigeon forge for several years now and have always used Cabins USA and will continue to do so.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

81 of 141 Guest Review

Guest Rating: 9.6
Dorothy F.Old Hickory, TN
Stayed on 08/26/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was awesome. I do suggest updating the two chairs in the living room. Also, ask your cleaning crew to pay a little more attention. We found hair in almost all of the tubs. Also, the deck on the back is bowing in, it really needs addressing. I would also like to point out the steep steps going down to the pool are a big hazard at night. Put some solar lights on those so it is easier to see. Also, the ice makers do not make a lot of ice. After using it for one cup it was out. And it took forever to get more ice. Oh! and some more dishtowels and pot holders would be nice.

Other than this we had a awesome time. The cabin was big enough for us all to eat together, and have family time together. It also gave everyone their own bedroom, and a place to get away from everyone when needed. Everyone that came really enjoyed the stay at the cabin, the beds were comfortable, and the rooms were nice. We will be booking this cabin again, and I will use Cabin USA for any time my kids want to come stay in Pigeon Forge or Gatlinburg.

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Guest Rating: 9.4
Danny B.Mallory, WV
Stayed on 08/11/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 5
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Needs a new living room suit but we really loved it
Company Response:
I am so happy to hear that you enjoyed staying in Family Gathering! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you for letting us know about the living room furniture. Your comments have been forwarded to our Owner Liaisons who will be bringing this to the owner's attention. When you are ready to stay with you again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

83 of 141 Guest Review

Guest Rating: 7.7
Lori H.Huntsville, OH
Stayed on 07/31/2016
Ratings:
Booking: 10
Staff: 7
Cleanliness: 3
Check In: 10
Value: 7
Comfort: 5
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Pros:
*plenty of room for our group of 15 (not sure I would want to stay with a group of 28 as stated in description)
*kids loved bunk room
*close to pool (great for our group with kids)
*hot tub and pool table (everyone enjoyed this!)
*close to Pigeon Forge activities
Cons:
*did not match description and pictures (worn and in need of updating/fixing)
*could use a good cleaning

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Guest Rating: 7.7
Cindy P.Jackson Center, OH
Stayed on 07/24/2016
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 7
Check Out: 1
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
Pictures online need updated. Carpets are stained, furniture in living room are worn out. Kitchen chairs are now benches. Lots or things are in need of repair. Sliding doors from kitchen to back deck where grill is catches and does not slide freely. One of the picnic tables in the back room was broke. Someone just put it back together so it looked ok. When sat on it moved and just thought it wasn't locked in place. When we went to snap it in it fell off. Whoever checks the place needs to look at some of these issues closer. Someone could of got hurt if it would of fell when full of little kids.
Overall we had a great vacation and the pool in front of the house is awesome and well taken care of. When I called and talked to maintenance about table and door knob they were great. The inside was clean enough but painting and updating /fixing of items was not done as nicely as they could be.

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Guest Rating: 9.6
Nickles R.Montgomery, AL
Stayed on 06/23/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
This cabin was GREAT! Although, two chairs could be updated and the room doors this cabin is in a great location and filled with space to enjoy your time. My plans are to book this same cabin for next year. The staff is friendly and nice. I give it 2 thumbs up....
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. Thank you for letting us know about the chairs that need to be replaced. Your comments have been forwarded to our Owner Liaisons and they will be bringing this to the owner's attention. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

86 of 141 Guest Review

Guest Rating: 8.8
Jason R.Harrison, OH
Stayed on 06/02/2016
Ratings:
Booking: 10
Staff: 8
Cleanliness: 6
Check In: 8
Value: 6
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin and location are great. The pool out front was a great way to unwind after a long day of riding in the mountains. The interior was in need of some updating but everything was relatively clean and comfortable. The outdoor carpet by the hot tub was mildewed and in need of replacing or removed altogether. Other then that I loved it and plan to stay there again next summer.
Company Response:
Thank you for taking the time to let us know about your recent stay in Family Gathering! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. I apologize for the issue you experienced with the outdoor carpet. Your comments have been forwarded to our Owner Liaisons and they will be bringing this to the owner's attention. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

87 of 141 Guest Review

Guest Rating: 9.6
Neal C.Easley, SC
Stayed on 05/20/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 9.1
Felicia H.Cincinnati, OH
Stayed on 04/28/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
This is my third time renting through Cabin USA and would do it again however l wouldn't choose this property only because the bunk beds are worn(screws used to hold crack wood bed rail together and even some beds missing rail pieces alone with two very comfortable chairs in living room but very worn were you lay your head)l wasn't able to use hot tub for two of are nights because no filter or chlorine tabs, Other than those it was very roomy and nice

89 of 141 Guest Review

Guest Rating: 8.4
Kirsten M.Whitewater, WI
Stayed on 04/16/2016
Ratings:
Booking: 9
Staff: 8
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
Pro's: Great cabin for large groups/families with plenty of sleeping and eating space. Plenty of dishes to accommodate our large group. Con's: Cabin could you use some repairs..better lighting in the bathrooms (two of the bathrooms are very dark even with light on), a few interior doors had holes in them and patio door in kitchen was hard to open to access grilling area. Despite the cons, we would rent this cabin again. Good value!
Company Response:
Thank you for letting us know about your recent stay in Family Gathering. We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you for letting us know about the interior doors. Maintenance has been notified and will be looking into that issue. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

90 of 141 Guest Review

Guest Rating: 8.6
Brandi G.Loris, SC
Stayed on 04/20/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We had a good stay at family gathering. The location was great (not far from the parkway and no steep roads getting to it). The cabin was plenty big enough for our church group. The only complaints we have were the showers on the bottom floor wouldn't turn on. The knobs needing replacing in them. And the driveway had a section that was washed away from water and it made a huge dip in the drive way so those of us who had small cars weren't able to park easily for trying to avoid the dip in the driveway. Other than that, our stay was great. I would book this cabin again if we had a group this large next year!! Love cabins USA, the staff is all great. I did speak to the manager (Peggy) about our complaints and she did give us a discount on our next stay, so I am satisfied. Cabins USA will be my go to place when we visit pigeon forge or surrounding areas. ❤️
Company Response:
Thank you for taking the time to let us know about your recent stay in Family Gathering. I apologize for the issues you experienced during your stay, but am happy to hear that we were able to resolve it to your satisfaction. We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you again for your review and we look forward to having you as our guest again!

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Guest Rating: 10
Richard M.Phelps, KY
Stayed on 04/15/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin and I would recommend this cabin and this company for all of your group trips. Awesome! Definitely we will be using this company and cabin again in the future.
Company Response:
Thank you for all of your kind words! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

92 of 141 Guest Review

Guest Rating: 9.4
Susan R.Mount Airy, NC
Stayed on 04/08/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

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Guest Rating: 7.9
Elizabeth W.Rockmart, GA
Stayed on 04/03/2016
Ratings:
Booking: 9
Staff: 8
Cleanliness: 7
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 7
Location: 5
Would Recommend Company: 9
Would Recommend Property: 8

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Guest Rating: 8.9
E M.Indianapolis, IN
Stayed on 12/23/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 9
Would Recommend Property: 7
Guest Comments:
My family and I stayed here for 4 nights during Christmas. Our stay was pleasant and we enjoying our stay in TN. However, I was a little disappointed because the pictures on the site did not portray the inside as it stands now. The main gathering area was not very big at all. The leather recliners were visibly worn and should be replaced. A few of the room doors had holes and some of the interior needs to be updated. At night, it is very difficult to see as there is not sufficient lighting. Also, a game machine would be a nice addition. Now that I stated that, I will say the cabin is still nice and the beds are very comfortable. We had plenty of cover, the rooms worked great for our family, and the hot water maintained well for the group. We will be visiting again but may chose a different cabin so we can experience other areas. If you have a large gathering the space is worth looking into.
Company Response:
Thank you for taking the time to let us know about your stay in Family Gathering. We here at Cabins USA work hard to make sure that each of our guests have a pleasant stay while visiting the Smokies. Thank you for letting us know about the condition of the recliners. Your comments have been forwarded to our Owner Liaisons who will be speaking with the owner of the cabin regarding this issue. Maintenance has also been notified about the lighting and doors so those can be corrected as well. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

95 of 141 Guest Review

Guest Rating: 9.5
Sandra E.Oliver Springs, TN
Stayed on 01/08/2016
Ratings:
Booking: 10
Staff: 5
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Family Gathering is a well-laid out cabin with lots of room. We had a group of 15 and had plenty of room for everyone. The cabin was very clean (kudos to the cleaning staff), but is sadly in need of refurbishing in a couple of the bathrooms and some of the living room furniture. Would be good if next time the owner bought smaller chairs to allow for more seating. The extra large chairs were too small to seat two but way, way too big for even the large members of our group. Smaller chairs would allow for two more comfortable chairs in the room. The check in and out process, all completed electronically, was efficient and accurate. We plan to hold our winter family get together in Family Gathering again next year. The only disappointment: we accidentally left a fairly expensive down pillow when leaving. So far, Cabins USA staff has not been helpful at all in helping us to get the pillow back. They do sternly warn in their literature to not leave items behind, and we could understand if it was merely a t-shirt or something similar, but we did not expect them to be not at all helpful in recovering more valuable items accidentally left. WARNING: if you leave a belonging behind at check out, it is gone regardless of the value!

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Guest Rating: 8.6
Crystal H.Catawba, VA
Stayed on 11/13/2015
Ratings:
Booking: 9
Staff: 10
Cleanliness: 6
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 5
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our 2nd time stay in this cabin. Will have to say it was a better stay this time. Could tell they have done some work on it. We really enjoyed the fire place this time. We didn't like the way the living room was set up there was no way for everyone to see and talk to each other. Also the kitchen needs more things in it. There was no big bowl to mix things up in. Also the driveway need to be fixed the day we was leaving, we had a person go in the ditch because he was trying to miss the holes in the driveway. With all of this said we would still stay here again and are hoping to do it again next year.

97 of 141 Guest Review

Guest Rating: 8.6
Faye C.Woodruff, SC
Stayed on 11/06/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
we had several problems in the cabin. when they were reported, the crew came out. we had a mouse the first morning in the living room, the dryer would not start, there was no lighting in the drive for us to tell if the bus was going into the gully, there was something in the bathtubs, musty smelling in the lower level. several ladies with allergies got sick. he fixed the dryer, never caught the mouse, and the musty smell is still there.
the cabin was large enough to accommodate all of our ladies and it was close to everything. we just think it could have been cleaner and the video on the website needs to be updated.
we would definitely use Cabins USA again. my family stayed at Timber Lodge in September and it was good.

98 of 141 Guest Review

Guest Rating: 7.8
Tricia H.Hiram, GA
Stayed on 10/09/2015
Ratings:
Booking: 8
Staff: 8
Cleanliness: 6
Check In: 8
Value: 8
Comfort: 8
Check Out: 8
Amenities: 8
Location: 9
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
The size was great and it was a plus having the big room with picnic tables as we had rain the 1st night and 2nd day. The lighting in the kitchen is not adequate enough for the space as it was very dim in areas. There were also several bugs (I call them stink bugs) in the cabin. There is a pool table but the cue ball has a chip in it whuch of course affected the how the ball rolled. There was also a solid ball (5 ball which is orange) missing and substituted by a red 3 ball which was different than the other 3 ball. The pool table was not leveled as well. There was dust/cob webs on the ceiling in certain rooms and some dishes that were put in drawers and cabinets were not cleaned. Ultimately we had an awesome 3 days and the space we needed to do so.

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Guest Rating: 8.3
Judy P.Burlington, KY
Stayed on 09/24/2015
Ratings:
Booking: 10
Staff: 9
Cleanliness: 5
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
This is third time we stayed at this house in the last 20 years thru different companies. We love the layout of the house because it has the six large tables for cards, eating and working puzzles. the kitchen was so well stocked with dishes and cooking supplies. We appreciated having plenty of linens and paper products available. This is first time in all the times we have come to PF that we have not had to go out and buy extra supplies. The only thing we found not working very well was the toaster. Our biggest issue was some of the carpets in the back bedrooms were dirty. some of the bed spreads on the bunks were dirty and although the sheets seemed to be clean, some of the quilts smelled pretty bad.

100 of 141 Guest Review

Guest Rating: 7.4
Carmen C.Fort Oglethorpe, GA
Stayed on 09/03/2015
Ratings:
Booking: 10
Staff: 5
Cleanliness: 5
Check In: 10
Value: 5
Comfort: 5
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
My family and I stayed at this cabin this past holiday , the location was great, enough space, the swimming pool was a plus for our kids, the staff was friendly and great.
I don't think I would stay at this location just because the other reviews from previous visitors are still the same issues that I had , like air not working properly, tvs not working, and the overall cleanness was unacceptable , dust and spider webs everywhere and it needs to be updated. My family visited me for Memorial Day weekend from Indiana and they love it, we stayed in another of your cabins, and they decided to do it again but this time they were a little bit disappointed . But we will try another cabin next time. Thank you guys for everything

101 of 141 Guest Review

Guest Rating: 9.8
Elizabeth E.Cairo, NY
Stayed on 08/08/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Family Gathering cabin is great! This was our second stay there and my whole family loves the cabin. The cabin is just close enough to everything but far enough to feel like we are staying in a cabin. The pool is right next to the cabin which is a great feature! We are booking again next year at this cabin!
Company Response:
I am so happy to hear that everyone enjoyed their stay at The Family Gathering! We work hard to make sure that each of our guests have the same great stay you experienced while staying with us. Thank you for choosing Cabins USA again and we look forward having you as our guest again!

102 of 141 Guest Review

Guest Rating: 10
Blanche W.Davie, FL
Stayed on 07/17/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Everything was absolutely wonderful, the only suggestion I would make would be maybe a second stove/ oven or a double oven
When cooking for so many people.
Company Response:
Thank you for your feedback on your stay with us. We appreciate your review, and we hope that we will hear from you again for your next Smoky Mountain Vacation.

103 of 141 Guest Review

Guest Rating: 9.3
Tammy T.Whiteville, NC
Stayed on 07/06/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our church youth group has rented this cabin for years. It is spacious and we like the community pool being right below the cabin. It is also close to all the activities. The only problem we have had is one of the downstairs bedrooms has water in the carpet just about every time we stay. This year was the worst, maintenance did come right away and the water was extracted from the carpet. However, there was a smell in the bedroom so we just located to another bedroom. Overall, our stay was pleasant and we will probably rent again next year.

104 of 141 Guest Review

Guest Rating: 8.3
Kimberly G.Greenville, AL
Stayed on 06/19/2015
Ratings:
Booking: 9
Staff: 8
Cleanliness: 7
Check In: 8
Value: 8
Comfort: 8
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Needs some repairs and updates, but overall it was a good stay. It was spacious and it met all of our needs. Great location and proximity to the resort pool was a plus.

105 of 141 Guest Review

Guest Rating: 10
Jennifer S.Allen Park, MI
Stayed on 04/06/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had 21 people in this cabin from 5 different families and this place was perfect. The bunk room for the kids was the greatest thing ever. We hardly saw the kids all week, they were so self contained down there! Would definitely book this house again if we come back to the area.

106 of 141 Guest Review

Guest Rating: 9.9
Marlana K.Havelock, NC
Stayed on 04/03/2015
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our stay at Family Gathering! The cabin was well stocked and met all our needs. Our group included 27 people, several families, small children & grand parents. I think it would have been awesome is the pool was open but the large hot tub was just fine. We look forward to returning to TN and will most like choose this cabin again.

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Guest Rating: 10
Vanessa T.Portland, TN
Stayed on 03/29/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

108 of 141 Guest Review

Guest Rating: 8.9
Carlos H.Antioch , TN
Stayed on 03/28/2015
Ratings:
Booking: 10
Staff: 8
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 10

109 of 141 Guest Review

Guest Rating: 8.5
Sandra M.Fort Myers, FL
Stayed on 03/20/2015
Ratings:
Booking: 10
Staff: 8
Cleanliness: 7
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8

110 of 141 Guest Review

Guest Rating: 7.6
Beth F.Centertown, KY
Stayed on 03/13/2015
Ratings:
Booking: 8
Staff: 9
Cleanliness: 8
Check In: 8
Value: 7
Comfort: 7
Check Out: 8
Amenities: 6
Location: 8
Would Recommend Company: 8
Would Recommend Property: 7

111 of 141 Guest Review

Guest Rating: 8.7
Dale C.Henagar, AL
Stayed on 12/21/2014
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
We had 9 adults and 9 children in the cabin. Had no problems with room and comfort. The children really enjoyed the bunk room, where they could all play together and had a great time. Would recommend this property as a nice place to stay.

112 of 141 Guest Review

Guest Rating: 10
Chris S.Cottondale, AL
Stayed on 12/31/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

113 of 141 Guest Review

Guest Rating: 9.3
Kitty M.Francesville, IN
Stayed on 11/25/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Everything was as advertised,. The only disappointment was that there wasn't enough hot water to use the jacuzzi in the master bedroom. A little more gravel at the edge of the road would have made pulling in or leaving more pleasant . other than those two items we all had a great time.
Company Response:
Thank you for your review. We are glad that you had a great stay with us. We apologize for any inconvenience you my have encountered. We appreciate your feedback, and we hope that we will hear from you again in the future.

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Guest Rating: 10
Walter S.Knoxville, TN
Stayed on 12/12/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 10
Donna G.Lincolnton , NC
Stayed on 11/13/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
There were 9 of us and we needed a cabin with more bedrooms on the first level then most offer.
Family Gathering was the only one we found that was less than 3 levels. It was more space than we needed but we enjoyed all the space so very much.

116 of 141 Guest Review

Guest Rating: 9.4
Johnnie C.Decatur, GA
Stayed on 08/29/2014
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Minor problems but my group had great time. Already looking on dates for next year.

Company Response:
Thank you for your review. We apologize for any inconveniences you may have encountered during your stay with us. Cabins USA is always working to provide the best customer service and unforgettable vacation. We look forward to hearing from you again soon. Do not forget about our return guest discount.

117 of 141 Guest Review

Guest Rating: 9.6
Jeremiah S.Peru, IN
Stayed on 07/26/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great. Our family had a great time. There was plenty of room for everybody. The staff was quick to help whenever we needed it. The cabin is right beside the pool and was wonderful for our family. The cabin is starting to see a little ware now but still worth the stay.

118 of 141 Guest Review

Guest Rating: 10
Ora T.Clarksville, TN
Stayed on 07/02/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

119 of 141 Guest Review

Guest Rating: 8.6
Rhonda K.Hot Springs, AR
Stayed on 04/12/2014
Ratings:
Booking: 10
Staff: 7
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
Location is great. House should not be advertised that it has WiFi. We could never get on,It showed you were on but you could never get it to work. A/c upstairs did not work for 2 days could not get staff to understand it was not working they just kept telling us that the t'stat is set to 72. Finally they sent someone out to put freon in unit. This after we told them we own a heat and air company and knew it was not working and probably low of freon. This is the main house unit. Not the unit where all the tables are. Also drain stopped up condensate leak downstairs in back bedroom. Carpets got wet. Maintance man was quick to come out on plumbing problem and getting cable on for us. Other than this all was ok
Company Response:
Thank you for taking the time to writ your review. We apologize if at any time during your stay you were inconvenienced. We have taken care of all of the issues. The AC unit did need Freon, and we repaired the drip pan that caused the leak in the back bedroom. The WIFI is now working as well. We appreciate all your feedback, and we hope that we will see you on your next trip to Pigeon Forge.

120 of 141 Guest Review

Guest Rating: 7.7
Larry M.Bellevue, MI
Stayed on 04/06/2014
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 7
Comfort: 7
Check Out: 8
Amenities: 7
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Would like to have curtains on doors and windows not just shers ,a tv in some of the other rooms,thank you for getting the hot tube repaired.
Company Response:
Thank you for your review. We appreciate you taking the time to write your review. We will look into getting curtains on the windows and doors. We hope that we will be hearing from you soon for your future visits to the Smokies.

121 of 141 Guest Review

Guest Rating: 9.5
Chad K.Colman, MI
Stayed on 03/30/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 9
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We arrived late in the dark and had a little trouble finding the cabin. With having over 20 people in the cabin, it never felt crampt. Everyone had an area to hang out in and we felt very much at home. Hot tub was broken, but this was due to some very low temps the week before we arrived that caused the pipes to freeze. The repairman was there every moring trying his hardest to get it up and running, so we were impressed by that. We have already recommended the cabin to one of the families that traveled with us and it looks like they will be trying to rent it this summer. We look forward to a return trip next spring break and hope to get to stay at Family Gathering again.
Company Response:
Thank you for taking the time to write your review. We are humble by your kind words, and appreciate your business. We do apologize the hot tub was being repaired during your stay, and we appreciate your patience with us through this inconvenience. We greatly look forward to your future visits and referred friends and families visits. Do not forget we offer our return guests a discount.

122 of 141 Guest Review

Guest Rating: 9.8
Angie P.Winder, GA
Stayed on 12/13/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great cabin. We will be back. There were a few of the tv sets missing but over all a great weekend with the family

123 of 141 Guest Review

Guest Rating: 8.5
Catherine Y.Grimsley, TN
Stayed on 07/11/2013
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 7
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8

124 of 141 Guest Review

Guest Rating: 8.9
Robert G.Nashville, TN
Stayed on 06/10/2013
Ratings:
Booking: 10
Staff: 8
Cleanliness: 6
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Basically I was happy with our stay with two exceptions. The first being at check-in the two young ladies at the desk were so loud that they could have been heard out on the porch and they were so loud I felt that they assumed that everyone was deaf. They were, however, very polite. The second exception was that lollipops and candy wrappers were found in/under the bed linens in the bunk room. The rest of the cabin appeared to be very clean. I would still return on another occassion.

125 of 141 Guest Review

Guest Rating: 8.2
Joyce G.Carlisle, KY
Stayed on 05/24/2013
Ratings:
Booking: 10
Staff: 9
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 5
Location: 9
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
Very spacious definitely a plus. However, the cleanliness was not as good as I expected. A dirty dish towel had been thrown down beside the wall and refrigerator. No other dish towels available. Refrigerator even at the highest level did not keep our food as cold as it should have. Freezer area was fine. Bathroom in hallway had an issue with the commode continuously running. Would have been nice to have a paved driveway as opposed to gravel but no major inconvenience. We have stayed with Cabins USA several times and this was the most spacious cabin we have had but definitely needs upgrades especially the kitchen stove and refrigerator.

126 of 141 Guest Review

Guest Rating: 8.1
Mary S.Garrison, KY
Stayed on 04/12/2013
Ratings:
Booking: 9
Staff: 8
Cleanliness: 8
Check In: 9
Value: 9
Comfort: 8
Check Out: 9
Amenities: 6
Location: 8
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
The Cabin size and value was wonderful, but the windows were broken and cracked. Appliances need updated.

127 of 141 Guest Review

Guest Rating: 9.8
Bj W.Marion, VA
Stayed on 04/05/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I would most definately stay at one of your cabins again. thanks....

128 of 141 Guest Review

Guest Rating: 8.6
Karin R.Hindman, KY
Stayed on 03/21/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 4
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 4
Guest Comments:
Size-wise, the cabin was a perfect fit for our church group. The cabin's interior was not as pretty as pictured, other than living room furniture did not look to have been updated or renovated. The window treatment in the family room consisted of 4 sheer panels, one did not match at all and looked to be very cheap in every room. The bunk beds are very uncomfortable even for light weight adults, springs could be felt in each one. Full size beds were comfortable, so was the living room furniture. Furniture overall showed its age and could stand to be replaced. Thank you for immediately replacing the missing microwave and seeing to fixing an overflowing toilet. Cobwebs were very visible on downstairs bedroom ceiling. Only 2 of the windows had screens, lots of dead bugs on outside windowsills and between the 2 windows with screens which do not fit properly. There are no screens on any of the sliding doors which makes it difficult to have them open to air out the cabin, which smelled musty upon entry.
Company Response:
Thank you for your recent stay in Family Gathering. We certainly apologize for the housekeeping and maintenance issues you experienced while staying with us. I am glad our maintenance team was able to get out promptly and help you with the microwave and the toilet issues you were experiencing. I have handed the other issues to our housekeeping and maintenance management teams. We look forward to having you back with us soon. Just remember, as a return guest, you are eligible to receive an extra 5% discount in addition to the already low 15% discount online. We appreciate your business and look forward to hearing back from you soon. Have a great day.

129 of 141 Guest Review

Guest Rating: 9.7
Julie S.Clarkesville, GA
Stayed on 03/15/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only thing i would change about this cabin is that the kitchen needs a new stove, the one in it takes forever to cook. Also really would love a microwave and some of the cabinet drawers are falling apart. We had a great time though.

130 of 141 Guest Review

Guest Rating: 10
Charles S.Loganville, GA
Stayed on 12/21/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Thanks for all that you did to make our family event successful and very enjoyable.

131 of 141 Guest Review

Guest Rating: 9.7
Gary R.Spruce Pine, N.C.
Stayed on 11/29/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was the third year in a row that we stayed at family gathering.we were once again pleased with our choice.This property suits our vacation needs perfectly.

132 of 141 Guest Review

Guest Rating: 8.8
Cathy B.Flat Rock, NC
Stayed on 11/11/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
There were spider webs in the corners especially in the bathrooms. The floors in the bathrooms could have been cleaner. The sheets didn't seem to be fresh. Some of the comforters were torn as well.

133 of 141 Guest Review

Guest Rating: 9.3
Jonathan P.Carthage, NC
Stayed on 10/03/2012
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Generally very good. Easy to access.

134 of 141 Guest Review

Guest Rating: 8.0
Ranelle M.Frankfort, KY
Stayed on 08/31/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 4
Check In: 8
Value: 6
Comfort: 8
Check Out: 8
Amenities: 6
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

135 of 141 Guest Review

Guest Rating: 10
Tina U.Huntersville, NC
Stayed on 05/03/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time while staying in your cabin.

136 of 141 Guest Review

Guest Rating: 9.5
Donna B.West Chester, OH
Stayed on 04/29/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The bunk beds need work not secure rails to get to the top bunks.
Also you feel springs more than matteress when you lay on the bunk beds!
Some of the rails on the deck are loose.
Need to put new front door , theres a large gap where snakes and other creatures could make a surprise visit we didn't use the outer room because of this. (Not knowing what could surprise you)

137 of 141 Guest Review

Guest Rating: 7.8
James C.Beckley, WV
Stayed on 01/26/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 2
Check In: 10
Value: 8
Comfort: 2
Check Out: 10
Amenities: 6
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I would recommend you because of your staff being so nice however, the cleanliness of the cabin was not what I expected - a couple of the showers had mildew and we cleaned the showers before using them. Some of the beds looked like they were slept in and the covers were just pulled up.

Because of the cleanliness that is why comfort was low in ranking because of having to purchase cleaning supplies and having to clean before using the cabin.

I sent you guys an email after our return from our weekend there; did you not get it?

138 of 141 Guest Review

Guest Rating: 9.5
Gary G.Locust Grove, GA
Stayed on 01/13/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We brought our Youth Group for a time of "Camaraderie:. This PLACE was AMAZING. We had plenty of room and the students loved the togetherness. This was our second (2nd) time staying in this cabin. Our only problem, and it's a good one, is that we are growing. We won't be able to stay here on our next trip as it will not be BIG enough. We love Pigeon Forge and Cabins USA. Thank You for an AWESOME time.

139 of 141 Guest Review

Guest Rating: 9.8
Gary R.Spruce Pine, NC
Stayed on 12/08/2011
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
this was the second time we stayed at family gathering.we instantly noticed the new painted rooms and the new bed coverings as well.it was a very nice update.we love the inside hot tub.will hopefully be back next year.
Company Response:
Thank you for choosing Cabins USA. We are so happy to see that you enjoyed your stay in Family Gathering. We hope to see you again soon.

140 of 141 Guest Review

Guest Rating: 10
Crystal B.Gallatin, TN
Stayed on 11/23/2011
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Me and my famiy came up for thanksgiving, and that was the best thanksgiving we ever had, we were all together in the cabin, it was so comfortable, the kids and the adults really enjoyed thereselves, te bump beds was the best thing.

141 of 141 Guest Review

Guest Rating: 9.1
Greg R.Knoxville, TN
Stayed on 11/18/2011
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 6
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We brought our church youth group up for the weekend and Family Gathering fit our needs very well. Its a little dated but the kids didn't mind. There is a large dining area where we were able to have group devotionals and more than enough sleeping space. Cabins USA was a pleasure to work with. We will likely choose this cabin again for our fall retreat next year.

Book My Cabin Today!

Cabins USA Official Logo
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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
2 Night Minimum

























































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Copyright 2013-2024, Cabins USA LLC, Pigeon Forge, TN

Welcome to Cabins USA! We hope you enjoy your stay with us and look forward to helping you make incredible vacation memories. To help you navigate your Guest User account, we've provided a helpful guide to walk you through the process.

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Creating a guest account is as simple as submitting your email and creating a password. Keep in mind the email used to create your guest account must match the email provided on your reservation.

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Note: If the reservation documents have not been signed electronically and/or the balance has not been paid three days prior to arrival via the credit card on file, you must check in at our 2140 Parkway office. Our office hours are currently 8:00am - 10:00pm, Monday thru Sunday.

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